Dunkin'

While most of the employees seem to be pleasant. The owner has a difficult time relating to customers and staff. He’s often rude to his employees shouting at them. Myself and others have observed him come in from the streets then bag donuts and serve coffee without washing his hands. The store seem to flow better without him micro managing.

I get my coffee from this dunkin donuts everyday. I've watched several employees come and go. Everytime I finally get them to make my coffee right the good employees always leave. I have been getting coffee both hot and iced plus donuts for 7 years now. I feel like loyal customers aren't always appreciated and treated right. I don't understand why the same person is always at the drive through window. I feel like not all employees seem to care how they deal with customers either and other employees go above and beyond but never noticed for it. I've also seen where the outside is dirty or has alot of trash laying around. I would like to see things change because I've been to other dunkin stores taken care of so much better. I see room for alot of improvements. I prefer only certain employees to handle my orders, but the good ones must not be treated right or they would stay. I have never seen or met the manager of this store and I think he or she should be available at least sometimes. See recent picture of coffee grinds in my coffee. I except more from this dunkin.