Subway

The reason I gave a 3 star was mainly because the food was good. Normally we don't have problem with this subway but during dinner rush we went through the drive thru and they told us "we will be with you in just a minute we are busy inside" we waited patiently for 40 minutes then my husband went inside to see if he could order. So I waited in the drive thru and while my husband was inside he called me they started to take his order. I drove out of the drive thru, parked in the parking lot and went inside with our kids. As we were ordering we told them one of the sandwiches was ham, the lady put turkey on it. We asked her to fix it. She told us she would then moved on to the kids sandwiches. We had to tell her to fix it again, thankfully she did. I apologized that I was upset and told her we were sitting in the drive thru for 40 mins. I turned to my husband and told him that there was 2 vehicles behind me when I left. After I mentioned that to my husband a lady then started to take people's orders outside. While she did she pushed our sandwiches out of the way on the counter that our lady was working on just so she could work on the drive thru guys wrap. When we cashed out we looked at the tables so we could sit, every single able was dirty. We left to eat at home. On the way home my husband told me that when he first walked in there was a worker walking around the tables not doing anything. There was another worker at the window not doing anything. And another leaning up against the counter watching. There was FIVE WORKERS and not a single one cared. The two times we brought up that we were outside waiting at the speaker in the drive thru. They only said "I'm sorry about that". I have no idea if they were new college student workers but that shouldn't be an excuse. Me and my husband usually don't have problems going to restaurants and we understand certain mistakes, everyone is human. But every person that walked into subway was taken care of while the drive thru was abandoned. I wasn't able to find a managers number or the owners to talk to them about what happened so I figured this was the best way I know to reach out to them maybe. (September 3rd, 2021 @ 5:45pm-7pm)