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at the Dr now for an allergic reaction. I ordered 2 veggie customized sandwich and Only got 2 ingredients I actually ordered on it. No seasonings either. I'm allergic to olives and found those on My sandwich. I'm also high risk pregnancy so the difficulty breathing was not plesent. (On oxygen right now)
Supposedly "will hear from their manager tomorrow". In the meantime big hospital bill and no dinner. Will be going to see what's going on tomorrow. If you don't want to die don't bother going here.
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Great sandwiches and great employees! The gentlemen had great teamwork and a good system down. They were jammed with people and online orders but stayed calm and got sandwiches made in a timely manner! Great job, guys!
Google
The girl that was in the meats position was very friendly. Made good conversation with people while she made their food. I didn't catch any of their names, but most definitely pleased with the service and food that I received.
Google
I came in 30 minutes before closing and they had already shut the oven down and put half of their product in the back and said they were already cleaned up for the night. A woman came in after (17 min till closing) and was yelled at when she asked for a meatball sub. The lady told her “we close in 5 minutes you can’t order that.” I asked the boy if they always close their ovens down 30 min before closing so I can avoid that next time and he said the manager tells them to shut everything down and clean up an hour early. Really poor customer service.
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Haven’t been here in years and we ended up ordering 3 sandwiches from Subway. Needless to say we will never order again. The bread had the texture of being microwaved and the sandwich was half its size. It was awful! Sorry, use to love them.
Google
Waited in store for 15 minutes and no one came out from the back room to help only when I called did someone come out from the back room. Poor service
Google
Just remodeled, only 2 employees, line about 8 ppl ahead of us. Sandwich was great. They need dependable employees!
Google
This used to be a really nice location to eat at and frequent until the management changed as of early 2021. This place is plagued with long lines and very strange, immature workers. On two separate occasions, within the span of a couple days, I was treated rudely by two different sets of individuals working there.
One evening, a guy appeared to be the only one working that particular shift and rudely said to my family ‘what do you want?’ looking at us like we were unwelcome ( despite us being the only customers throughout the entire time )
When ordering the roast beef sandwich the worker surly responded: ‘we don’t have roast beef, there’s a roast beef shortage at every restaurant throughout the country.’ (Btw, This turned out being a lie because a few days after, I went down the street to blue ribbon Café and they’re still making roast beef sandwiches without batting an eye for much fresher food quality/service). And despite my family and I trying to remain friendly and cordial with the said employee, he blandly complained/monologued about the management and told us if we had a problem, we should speak to management because it’s not his problem.
Two days later I returned to the same location during the lunch hour and was treated poorly by two different workers: I simply ordered a drink this time and they gave me a hard time about not ordering any food ( I politely declined the offer and told them I would stick to my drink this time around )—After this, one worker made a weird joke about me not buying a cookie to go with the drink; then the other worker rudely spoke yet again about me not buying a cookie, this time pulling out a ‘pity me’ card by obnoxiously saying ‘we’re not making enough sales so are you gonna let us starve/lose money ?’ When I told them I didn’t realize they were having financial difficulties they gave me the cold shoulder and wouldn’t speak to me for the rest of my order for whatever reason.
I don’t care about your overpriced, unhealthy cookies (nor your mood-swinging attitudes)—if I want a cookie , then that should be my choice—and I don’t give a rip about you not making enough money so don’t guilt trip me or try to blame your poor sales on customers for not buying enough food from you because of *your* terrible customer service skills/internal work ethic issues!
Again, this used to be a great location to eat at, but alas this is no longer the case. And while the quality of food may remain consistent, I am disappointed to say that the workers and management quality is not.
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