Panera Bread

My issue is the menu. They list the sandwich names but not the contents. On this trip I ordered a sandwich only to find it was drenched on 1000 island dressing. Had that been listed on the menu, I wouldn't have spent my time scraping off the unwanted condiment. It's not reasonable to be at the counter asking what each sandwich is comprised of. Beyond that, it was good food, very clean, and the cashier was extra friendly.

I just saw one of your commercials on the TV about how your company donates over 80 million pieces of bread a year to food banks and I just had to leave a review and tell you how amazing it is that you do that! It's nice to see when such a big company does something to help a good cause without expecting anything in return! So just want to say thank you for helping those that need it! ❤️ I'm sure they all feel blessed to have your support.

I travel all over the state but visit Panera more often than any other chain. This Elmira Panera is far superior to the other Panera Bread locations for so many reasons. The service cannot be beat and visibly starts with the management, John, Pat, Chandler and Christine who can always be found right down in the thick of things engaging fully with their crew and customers alike from opening hour to rush hour to closing hour. I have never had a bad experience while they're working, which seems to be always. The staff are incredible at this store even without management, which is a great testament to their training and atmosphere of their working environment. I have grown to befriend most of these people from my daily visits and look forward to interacting with them which is unique when you consider that restaurants and cafes of any sort can become boring after you've grown accustomed to the food and drink but I have religiously frequented this location for years on a daily basis long after the food became boring. It's the modern day real life version of the cafe in the sitcom "Friends". Staff shoutouts at the Elmira store (and I'm sorry for those I miss) Sara, Christian, Kara, Marie, Jack/John Jr. and the 2 older female cashiers(older, not old) that always keep me laughing and engaged so much that I miss their name tags. I know their are many I'm not remembering right now that have been a critical part of my experience but it's 5am and I know this won't be the only opportunity I have to sing their praises. PLEASE, if you get the chance spend some time in this location and see the difference, I've been to so many of them and this is really the only location that gets it right 100% of the time and offers an experience you're not going to find at the other stores, yet. Thank you Elmira Panera, see you in a couple hours!!