Sonic Drive-in

This is the worst Sonic drive-in in mid-west. I spend a lot of time traveling and make it through Ellsworth about two time a month. the last three time going to this Sonic we have had very bad customer service. Once I parked and hit the red service button and waited and waited and waited. Then the light went off. So I pushed it again same thing happened. Went to the drive up and was greeted by an employee who made it sound like I was inconveniencing him. On more than one occasion our drink order was not correct and again the employee acted as if they filled the order right and we did not know what we were talking about. Last night Sunday 31 Jan 2021 the young man was rude. Acted as if he was in a hurry and did not want to be bothered with customers and once again messed up our drink order. Save your money and go to the Subway down the road. That's what I will be doing when I have to drive through Ellsworth from now on.

It took 5 minutes to even place our order after pressing the button, then another 15 for our order. The oreo blast my husband ordered was 3/4 vanilla ice cream with nothing mixed into it and they gave us the wrong sides for my kids meals. But the real cherry on top of our bad visit was an employee chasing a rat along the sidewalk of the building and underneath our car, where it stayed until we drove off. Then it ran up by the building again.