Jack In The Box

We ordered from the app, and they forgot the brownie we ordered. When we pointed it out, they simply stated that they were out of them with no solution. We asked if we could get something else instead, and we were only offered an order of churros that cost less than the brownie. Not to mention that 2 different employees offered us the wrong order. Not the usual service we get here.

Thought I would try something new today and at my surprise it was a wonderful experience I had the # 11 combo meal… Huge shout out to Gracie for making my experience so special her welcoming smile and awesome customer service skills will be remembered… I will surely visit again . Thank you Gracie Sonny Kidd Kansas

The problem they had is that if they are taking order in the front desk they are taking orders by the drive thru at the same time and when the customers needs to return something about the order they get mad and had an attitude, like today I order I small unsweetened tea and the cashier wrote sweet, so she call the manager to charge me, and she gave me sweet so I ask her to change it and she did, but this is what it is the employees do not pay attention to customers when they order and they want us to get whatever they want they don't pay for customers food we pay them their salaries when customers buy their food, and always is something with them.

My girl's and i went yesterday forTuesday lunch, the servers very nice and helpful, the girls got burgers and ordered chicken nuggets for me, the nugget's were not good, very spongy like m,mellow and white in color no taste. The first time i didn't like the food in many years, i will be back, next tuesday, but Will have my burger.