Jack In The Box

Step up at the El Cajon location over Spring Valley. I tried returning to Spring Valley but fryer out; still found my classic buttery jack burger underwhelming but really enjoyed fries and spicy chicken sandwich. My wife keeps returning for the sourdough jack. I also like the simplicity of their tacos for a quick snacking fix.

I don't understand what these cashiers get out of being rude when a customer approaches the register. They're fully staffed and 90% of the tables are dirty. Worst of all, I was treated as if I could not get my drink until my order was served well I clearly witnessed that all of the men were being given their drinks upon ordering. Once I got my order, I received my drink, they took my receipt and threw it in the trash. Beautiful location. Ugly personality.

I went there early on a Sunday morning and Paula, the manager was took my order, and saw me at the window. I ordered a Breakfast Jack and a combo with a coffee. Usually I would have a sandwich missing but she got it all in there and also asked if I needed ketchup. She was super polite. When I had to go back to order 6 more Breakfast Jacks with hash browns for my family she still had everything down perfect with a good amount of napkins and didn't fail to ask if I needed any sauces. By that time there was a line of cars. I could see her communicating to her team and looking at the charts that were put on the walls. She had patience enough to be polite to me as well. That's great customer service!