Arby's

It is very obvious from reading the previous bad reviews that Ownership, Management and the rude people working at this location won't care about this review. I have NEVER in my life been cussed at by 2 separate employees in a Drive Thru. I almost called the police as a gentlemen came out of the store to yell and cuss at me after I asked for the lady's name after she cussed at me. I am completely baffled how a business can run like this but to each their own. I hope that the employees at this store realize there are bigger and better opportunities in this world and safer/friendlier environments to work in. If you do visit this location, make sure you don't bring your kids or your mother with you. There are plenty of other options in Edmond to eat and I will guarantee that you will never see me at another Arby's, in Edmond or any other city.

Worst experience I've had a fast food in forever. No one in front of me, nothing but people laughing and playing around like school kids.. Never got any service. Just told he would help us in a second..turned around and did nothing but play with the other co workers... absolutely nothing fast or convenient about this place

Terrible experience. First of all they "couldn't make shakes", which I always find suspicious. I know it sucks cleaning those machines and I immediately assume that it's just laziness. All that is aside the point. The biggest complaint is that they gave our food to the person in front of us and then when that person brought it back in, they then gave it to us. So, I ended with food, that left the window in someone else's car and came back to the store. It was cold and probably touched by strangers. When I asked the guy at the window he stutter and said that what we saw didn't happen and he just "didn't read the ticket good." Which takes me back to the first statement. If he would lie about my food being potentially contaminated, he most certainly wasn't going to be truthful about making a shake. EDIT: I was contacted and offered coupons as a concession for our experience. I added a star for corporate communication.

We went to this location to eat at 6:00pm on a Saturday evening. When we were parking, there was a worker standing outside taking a smoke break. He went inside and we went to the entrance, but the doors were locked. We could see workers inside and people in the drive thru were being helped but I guess they didn’t want anyone dining inside. There were no signs or information warning that the dining room was closed.

This location doesn’t close until 1030 at night. I drove up at 9:45 and they refused to take my order and had the lobby doors locked. It even says on the doors and they close at 10:30. The employees also did see me at the door and at the drive-through but just didn’t want to take my order. What the hell.