Taco Bell

My family and I were out late because we went to a concert and were stopping to grab some taco bell on the way home as a decent snack. As soon as we got to the second item I was ordering, the person on the speaker became verbally sarcastic and condescending, which presented as rude. He used this tone throughout the encounter and it got worse as we went on. He said things in this tone of, "Oh sure!" "Oh, okay" and " Anything else sir?". If you know the tone and these phrases said in this tone, I think you have an idea of how annoying it became as it continued. It seemed like I was disturbing his evening and ordering too many items for my family. He then finished the order by saying in the same sarcastic tone, "Oh, that's OOOOONNNLLY $49.13, drive on up." I'm not sure if Taco Bell records their drive through, but it happened around 1055 pm on Friday May 20 2022. After he said that and I started to pull forward, my wife spoke up and said, "If that's how he is treating us already, I don't think I can handle him handing out food to us and whatever other comments he will sling our way." I agreed with her observation and immediately pulled out of the drive through line and left. I've never felt compelled to drive away, especially as my whole family now had to wait an additional 30 minutes (15 minutes out of our way) to grab taco bell from another establishment, but was completely worth it for the piece of mind that I preserved by not having to interact with that individual in person. My wife tried to call as we drove away to speak with a manager, she called four times before closing but the phone was never picked up. I'm sorry for ordering and leaving, but I really would not recommend coming to this Taco Bell if that person is on drive through.

Ignorant & miserable employees! The drive thru is quick and efficient but the gentleman handing you the orders is so dam rude, it’s disgusting. The woman taking the orders on this particular day was rude as well, sorry we’re not familiar with Taco Bell lingo/menu. Most people who don’t like their jobs, change it.. These are the employees that give fast food a bad rep. Regardless fast food or fine dining, if you’re being treated with respect, you should be treated with respect back.

Man taking the order through drive through is rude as all hell! This is not the 2nd time I've experienced it. Next time I'll be going inside to confront him about his manners to the customers and writing a Forman complaint to management or corporate. I don't Normally do things like this but, enough is enough!

Sometimes I get pleasant and helpful service and other times it’s horrible. I’ve literally seen “management” lock the doors to avoid dealing with excessive order problems in the drivethru when they can’t seem to get their orders right. Something I have never seen in any other business. This has occurred more than once that I’ve seen and I don’t even go here often. Whoever owns this business should be aware of what their employees are up to. Very poorly run.