Panera Bread

Too slow and wrong items were put in order. Receipt say two 10 vegetable soup and they gave two French onion , my wife at first time so she has doubt about soup but she at few spoons just to test and she got allergy . Also it was curbside pickup , waited 30 minute no one show up despite check in and order was ready all time sitting in shelf 🙄 After contacting customer service and complaining about order issue they give me refund of pick two but point was not getting refund . Point was what about Alergy and why description on package is wrong . What if she has severe allergy of some food and they gave wrong description on package .

So i went to the this location saturday nite. It was completely understaffed so i dont really blame the employees but mgmt you need a better system. You should warn guests before they order that wait times are in excess of 45 or more minutes so they can chose if they still want to order and recieve sub par ice cold food. Here is my whole steak and cheddar 11$ sandwich that they put in 2 seperate boxes that was part of my 50 dollar ice cold order. My flatbread was so ice cold i had to heat it up to eat and the mac and cheese was like glue the bread for my cold soup was like a brick. Best thing ingot was a chicken caesar salad but you really cant mess up lettuce and chicken. Also want to add they were out of so much stuff i couldnt order half the stuff on the menu. No bread bowls no avacado.....Really panera do better for you customers and your staff.

Nice cashier she handled the money with one hand. The other hand had a glove on to grab the food by her. Didn't see her change gloves between customers. Ordered a large Mac and cheese to got cost around $11 all most had a heart attack when I saw the size. I would say if I was lucky a pint size the most. Real big rip off never again. The glass protecting the food from customers by the cashier was to short or should have some kind of top over part of it. I am tall was able to look right over it. If someone should sneeze that is tall you would have big problems. Way to much money for the items we picked up. Just watch what you get alot cheaper to make at home.

I ordered from Panera Route 17 I had a bad experience with my order. I ordered a sand it looked so delicious on the pic. My sand didn’t have avocado, no mayonnaise, instead of avocado it had a lot of lettuce. I guess they were in a hurry. The guy who delivered didn’t follow instructions. I texted him called never answered back. Horrible experience with food