Reviews of Dunkin'

Dracut, US

1.9
8 reviews
5
1
4
1
3
0
2
0
1
6
Google: 8
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B
Brenda Wilson
Google a month ago
1.0
Placed a mobile walk in order. The doors are locked and their making you go through the drive thru. I didn't have time to wait in the drive thru. Worst customer service I've ever experienced. Dunkin seriously needs to rethink their management team here.
K
Kare
Google a month ago
1.0
Slowest/Worst run DD I have ever had the misfortune to go to. Every morning they take a least 5 minutes to respond to the drive-up order, then another 5 at least to give you the order at the window. Free donut day on Friday the doors were LOCKED, and the drive-up was packed!!
C
Crispy Chicken
Google 3 weeks ago
5.0
Omg this dunks is the best . I'm loveing it daily. Everyone is so friendly . The other day there was 2 really nice guys painting some vent things in the ceiling and they were so kind to me and my friend . It's a good feeling knowing there are caring people still out there . Keep up the great work .
M
Marc Cresta
Google 2 months ago
4.0
Dunkins Dunkin..It's good..It's donuts and coffee..I put three stars originally but I'll give it 4..Nice hard working people there..And they're open on days when many places aren't..That's a nice feeling when you're up really early or it's a holiday and you just wish it was a regular normal day..
M
Matt Knoblich
Google 2 months ago
1.0
Place is disgusting. Bathrooms are stained with feces, I got the wrong order with service from 3 ignorant people who couldn't even respond to me when I asked a question about getting my order corrected. They are obviously too busy hanging out and not working or cleaning this disgusting location. Save yourself and go elsewhere.
I
Iram Yero
Google 3 months ago
1.0
The worst service ever encountered. The only one that knew what she was doing was working drive-thru. And having to come assist the other 2 that had no clue what day of the week it was. You can tell those 2 didn't want to be there. I will never go back to that location again. Oh and once handed my order ' they forgot another item on my order which were simple donuts. They weren't even busy. Omg...
J
jackie Richardson
Google 4 months ago
1.0
Awful place . The 2 workers looked high. Ice coffee tasted burnt. Went in 2 xs to have them fix it. The girl in drive thru didn't know anyone's order. Horrible. Waste of 2 dollars. Worst dunking I have ever been too
J
Jay A.
Google 7 months ago
1.0
Charged for four drinks instead of two. Refused refund because she 'wasn't a manager' (young black lady). I said that's fine just make up the difference in donuts.. got handed a bag of donuts.. very poor customer service.