Frankie's At Dover Downs

Horrible customer service. I waited for like 25 minutes to get some mussels. I was not given any bread. I have never been to an Italian restaurant and not gotten bread before. Everyone else around me had bread. Then the waiter drops my mussels off and leaves. I have no napkin or silverware. Have to wait another 5 minutes for her to come back around just to get silverware. Now my mussels are cold. Then about 10 minutes later my salmon comes out. The manager brings it over. Does not say one word to me other than "Salmon". I told her to box it please. She had my waiter do it, I paid and left. I see where the waitress gets her customer service skills from. Not a hi, hello, how is everything going, nothing. Yet on my way out she is greeting another table. Oh and the mussels were nasty by the way.

My wife and I love going on Monday for their half price pizza. Their pizzas are made fresh and very delicious! We recommend the New York pizza with your choice of toppings. One pizza that we split and for 2 glasses of wine is only $12.50. The nice atmosphere and music (Frank Sinatra ) is a recipe for a good dinner experience.

Authentic and delicious Italian style food. Wine was nicely priced so you could enjoy a glass with your meal without breaking the bank, and was tasty but simple stuff. My bring-on-the-great husband got the penne arrabiata and was impressed that there was an actual prickle of pepper in it. My linguini pescatore had perfectly cooked seafood in it, and the caprese was incredibly generous with the fresh mozzarella. Server wasn't the most attentive I've had, but was very friendly, accommodating, and not shy when I asked for an opinion. Would absolutely go back.

Had a late dinner here a year or so ago and the food was excellent. Decided to try it again last night and was very disappointed with the entire experience. While the service was passable (our poor waiter was slammed with several large parties so everything in general was slow coming out) the food was not. Under no circumstance should noodles be so chewy that they require a knife! We also tried desert and that was awful as well. It was almost as if someone stopped halfway through mixing some of the ingredients for chocolate mousse and went "that looks okay, put it in the cup". There was no offer to re-make or bring out something edible and it was still on our bill. Will NOT be going back... We should have checked the recent reviews first!

We were there for NASCAR race weekend. We waited an hour, not because they were packed, but because of the limited staff. ON RACE WEEKEND???? IT'S A NO BRAINER that race fans like to eat! I can't understand why management wouldn't have expected an abundance of diners. We ended up leaving, because we saw people that were seated when we first got there were STILL waiting for their food an hour later. Frankie missed out on 7 hungry race fans. Next time we won't bother! ..