Arby's
2330 Hwy 46 S, 37055-9577 - Dickson
Updated on
Fast Food
American
Verified Dish
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Google Reviews
1,456
Google reviews
A wonderful visit. Food always good. They were very busy on this visit. So had to wait a little longer than usual. The manager gave us coupons for two free meals to make it right. Although I didn't even complain about it because I understood why. Thank you for that.
Google
Worst example of Management Skills I've EVER seen!
Melissa Kisner(Mgr on duty), allowed me to stand in her face, as she received the orders of the 2 patrons behind me.
One of the customers who went ahead of me apologized & spoke up for me. It was to no avail. Miss Kisner did finally ask if I was ready. I replied yes & she walked away. OMG! She then came back, I made my point(Did not raise my voice nor use vulgar language) in sharing with her about skipping over me. She offered an Absolutely Most insincere apology, stating that she's doing 2 jobs at once. If I'm not mistaken, isn't that part of what she signed up for?
She asked did I needed anything else, I sad yes...."Better Customer Service"
Best Hawaiian Fish Sandwich w/Deplorable Management!
Please accept my apologies, if I was wrong? If I'm not, please retrain this young lady for the sake of Arby's future clients.
Mr. Un-noticed
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Google
Although they were obviously understaffed service was good. They seemed to have come up with a system that works.
Once the order was placed it did not take long before I received fresh, hot, good tasting food!
I commend the entire staff for a great job!
Yes, I will return!
Google
4 stars compared with other fast food places. Very clean, Food is well, Arby's. Service was good, although my sandwich was ready and sat under the heatlamo, while 5 drive-through orders were bagged and brought to the window. Only criticism is dine in customers were not a priority.
Google
I have enjoyed Arby's for so many years, all the way from North Carolina to California and from Florida to New York. Now, I have definitely found the worst one, out of all of them. They absolutely do not care about their customers. Also never order online, because if your order goes wrong, these people definitely don't care. We ordered on line for a pickup. When we hit enter to go for pick up time, it completed the order. We thought that it would be like everyone else's restaurant, completed in 10 minutes. When I received the email receipt, I noticed the time for pick up was at 10:15 am. It doesn't have a date at all. I called them so many times and they don't answer. So I sent the email to my wife so she could wait while they make the order. She went in to explain what had happened, these customer hating people, told her that she had to contact Arby's main office, or come back the next day for pick up. So we told them to cancel the order, or at least don't process it for tomorrow. They didn't do that either, they processed it. So this is the only 5 stars that I am thinking that they deserve.
🌟🌟🌟🌟🌟
Worst Arby's Ever!
⭐⭐⭐⭐⭐
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Google
Best Arby's we've ever been in, they were swamped, line in the drive through, line to the door, crew was fast and courteous, cheerfully and promptly handled everything
Google
The turkey and Swiss is a great option of you don't like roast beef. Also recommend the chicken salad
Google
After sitting in line for 10 minutes had me pull up to wait on my food. Another 10 minutes went by and still no food. Went in and they hadn't even made it and wouldn't give money back!!!
Google
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