Capital One Cafe

The atmosphere is everything!! There's such a good vibe in the cafe, it kind of made me want to bring my laptop and stay a while to do work haha. I had a hot chai, the temperature was perfect and the spice was really good,and the foam on top was PHENOMENAL - though I do wish it was a bit stronger. The service was fast and nice, and the location was very clean.

Where should I start? This place is fabulous ⭐ - I went the other day to open my checking account, and Blake went above and beyond to help me. Also, the atmosphere of the place is like you are not in a bank but a coffee shop that also does banking - I love it! The options in Verve Cafe are good, and the staff is friendly. The internet is fast, and there are plenty of tables to do your job. Overall, I am so happy that I switched to Capital One.

Blake is always such an exceptional human being to come in and chat with. I’ve been a Capital One customer for about 15 years now (first bank account ever) and the customer experience has always been superb! Blake has been instrumental in creating a foundation for comfort and feeling welcome every time i come into the cafe to work, grab coffee with a friend, or simply get out of the apartment. Natalie from Peet’s is also amazing! I come in frequently enough where she knows my order by heart now and the conversations and catch-ups are always excellent.

I came into the cafe to resolve a card that I was locked out of while traveling. Katey provided exemplary customer service being the conduit between myself and Capital One's fraud prevention to reinstate the card the very same day. She is definitely the go-to person for any new account openings and Capital One related issues. Thank you Capital one for employing Katey!

I was not quite certain about using Capital One Cafe even though I've been a customer of your subsidiaries for about 30 years now. Tiffany greeted me right away and walked me through the process of my banking needs and stayed with me the entire time to make sure the transaction was a success. She went above and beyond the call of duty in my opinion and should be commended for her five star customer service.