Buffalo Wild Wings

Very disappointed!!!! I wanted food but I waited about 40 minutes to get garbage. My fries were cold and stale. The chicken was discolored, rubbery and seemed freezer burnt. Although it was New Year's Eve, there was only one cashier assisting (DoorDash, to go and dine in) customers which contributed to the long wait. However, she was very pleasant and doing the best she could. I wouldn't recommend spending your money on this garbage.

Absolutely disappointed with the customer service at this restaurant we have been here numerous times and the last few times we have always had horrible customer service. This one definitely took the cherry on top with how DISGUSTING the wings were after we had asked for them to be extra crispy. Brought them out in less than 10 minutes and looked far from CRISPY. Manager came out said he could not throw them back in the fryer because they would get “BURNT”. We still paid our tab and were only able to eat a 2 wings out of 15 we Had ordered because of how disgusting they were not even close to fully cooked. Will not be returning here ever again.

I have always love this Buffalo Wild Wings location but Thursday night I didn’t have a good experience. At first our server was rushing us to order and he forgot part of our food and brought it like 30 minutes later and He left the receipt even tho he didn’t ask for it. He really wanted us to leave! Anyways We paid and he charged us like 5.60 dollars for everything and We told him that that was not right. So He corrected it and charged the correct amount on the credit card but now I have check my account. I haven’t got my 5.60 dollars back. I don’t think that’s okay.

I feel for the workers when they're horribly short staffed. That said, our food came out more sporadically than was reasonable even considering the lack of kitchen staff. Particularly the chicken wrap that took 45 minutes. 45 minutes! For a wrap! Then it wasn't even the one she ordered but she chose not to say anything. Anyway, they were stressed but remained pleasant and accommodating, and the food was very good.

If I could give this place zero stars, I would! First off, outside of this establishment is what looks like a giant ash tray, the front door was covered in finger prints, and the handles were dirty. There was no host/hostess at the entry, so we had to wait (not a big deal). When we finally got our seat, the tables and chairs were dirty and had wet, sticky stuff on them. I asked for a high chair and they brought me one that had chewed up food in it, it was sticky and looked like spit up was dried on the side of it. The menus were sticky and covered in some film. I’ve never been to such a dirty, unclean place. There was no cleaning procedure whatsoever. When we got our food, everything seems okay, aside from the chips, they had the texture of very bland, and stale, like they have been sitting out all day. Two members of our party got food poisoning from this place, I’m convinced it’s because of the lack of sanitization. The waiter was nice though.

The restaurant was in a bit of disarray with numerous messy tables when we got there, but we were craving beer and wings so we got a table. Our group ordered draft beers. Waiter returned saying co2 was out, so no draft beer. We ordered bottles. Our waiter returned saying they didn’t have any of the various bottles our group of 6 had chosen. Turns out they only had about 5 choices (bud light, coors, etc). After delivering most of the food our waiter went missing for 10 minutes. When we followed up, he finally brought it out and it was cold. Never any acknowledgment of the issues. I know times are hard in this industry but the service and food quality were still a few notches below anything else I’ve seen recently. Seeing other recent reviews, it appears there are some bigger issues here and I do not plan to return.

Came here today for what I hoped to be a quick lunch. When we arrived there was a line to be seated. There were many open tables the staff ignored everyone waiting to be seated. Every few minutes the groups waiting would simply give up and leave. Three groups left in front of me. I was the head of the line after that. I waited for another 10minutes with the staff ignoring my existence. I mean at least acknowledge your patrons and tell them they will be seated at some point. There were families with people holding children that were simply ignored until they went away. Terrible service and management.