Cotton Patch Cafe

It's been a while since I've had a meal at Cotton Patch. I use to go to the Flower Mound location, so I figured, why not give this location a shot. It was a mistake. Short on staff but maybe 5 tables to cover. They had 5 servers, that should be 1 server per table. But nope short staffed. They served rolls and after my wife and I grabbed a roll each, the was a long hair on the basket that was under the rolls. Ok easy enough to ask for a replacement. Asked for refills, again only 5 tables and 1 of them walked out due to not having 1 of the 5 servers stop and talk to them. Couldn't get a refill for a while but when it finally came, there was a bug in the tea. 🤦‍♂️ Strike 2! Our meal finally came out. Looked great, until my wife looked at her mashed potatoes. They looked grey, server tried to play it off as that is the way garlic mashed potatoes look. 🤔 Um no they don't. They switched out for a baked potato but once she went to take a bite, found the potato to be rotten. Moved all the over load of sour cream, cheese, and chives to find the whole potato was completely rotten. Probably why the potatoes were grey. 🤢 Strike 3! They did take a couple charges of but still surprised I didn't get sick from the food. I will say that yes I still gave 15% tip because they are working hard, but I'm not there for the friendly smile, I'm there for the food. If I had to recommend this location I would say go somewhere else. Would I recommend the food, I would say check everything before eating it, if you plan to go to this location.

There is an online special every Tuesday where you buy one entrée get one free. I ordered The shiner fish with mac & cheese and fries as well as the chicken salad sandwich and a house salad (pictured). My order was ready BEFORE the time the website quoted me, awesome! I was greeted and helped within seconds of walking in. The staff was kind. The place was clean. Food was very good! I would recommend for someone looking for a fair price and tasty food with gracious portion sizes.

Food wasn’t great. Ordered some Tenders and there was barely any sauce on them.Mashed potatoes were chunky and I’ve had better boxed mac n cheese then what they served. Friend ordered some Alfreda pasta that came with barely any pasta and over salted sauce. Service was good but McDonalds serves better food.

Do not understand what is going on with this place. If we come for lunch and it’s busy we are seated quickly and get good service. Come in on Sunday night and only a couple of tables have people and we are told 30 minutes to even order. Been here at the table for 15 minutes and haven’t even taken a drink order. I don’t know what the problem is but I don’t know if I will be back.

They have $7 lunch specials, however I felt ignored the first 10 minutes. People who came in after me had drinks before anyone asked me what I wanted to drink. My lunch special came, looked good BUT it was cold. :( I asked for a box and now I'm going to microwave it at work so I can eat it. A major let down. The waitress was friendly though and she gave me extra rolls to go. And the rolls were really good.

Food was great, but communication could have been better. Ordered family meal for curbside pick up. Arrived at confirmed pick up time and called to say I had arrived. Was told order would be right out. Fifteen minutes later I called to say I was still waiting. Was told at that time they had to brew the sweet tea that you are required to order with a family meal. I told them I could have done without the tea. Fifteen minutes later my order showed up with 2 employees carrying 4 extra large cups of tea. They informed me they had No gallon jugs or cup carriers. I told them to give me the food and they could keep the tea. Just wish they had explained the whole tea situation when I arrived. Don’t know why 1 gallon of tea is required to order with family meals. Did I say the food was good!

The entire visit was great! From the moment we were greeted we were treated like we were truly guests at someones home. Everything came with precise timing too. We ordered and recieved an appetizer and once finished, our food was there within 3 minutes or so. I'm glad we chose to eat here. The impression that was left was superb! Our server, I can't remember her name, was one of the best I've ever had! All of this coming from someone who has been in the service industry for 17 years. Kudos to the entire staff!! Thank you for making our family lunch more special, even though it was 20⁰ outside.