Rodeo Whip

AWESOME Ice cream store. This place has fantastic students working here. They love their job and the helpings are HUGH🍦🍧🍨. We moved about 45 minutes away but I want Great ice cream (oh, did I mention I'm not even an ice cream lover?) (I get the baby cone and yet THAT one is too large.) We make this one of our road trips. It will be worth your drive. Did I mention that they have a HUGH menu? It's HUGH...I mean wall to wall You will NOT be disappointed 😉

Mckenzie took my order.. First let me say the place has been here for years a local favorite - built on quality ice cream and good customer service... Well, tonight Mckenzie acted like we were bothering her when taking my order... Followed by what they dont have and do have in different sizes.. Okay, no biggie.. I understand I was patient.. I asked what flavor of dips do you have for the ice cream tonight. She said: Chocolate & Cherry. I said, okay ill try chocolate... And based on her description of what they had available, i chose chocolate large soft serve on a waffle cone. Then they gave me a plain none dipped cone. Told me after i paid that they cant dip a waffle cone! During our discussion at my order, you would have thought ....She would have told me no dips in waffle cones...But, nope it was after, i asked what flavor dips they have & I told her ill do chocolate. Would have been nice to have gotten this detail at order.. Then, i wouldnt hv had to wait in a line for a cone i didnt order and an attitude toward me when i asked for a refund. That i had to wait for! Ugh..Very disappointed with Rodeo Whip. Been coming here since i moved to Orange City in 1989ish time frame. Guess, their name and past customer service is gone with the wind. Guess we live in a new normal where customers are not given the service they once expected.. .So sad!!!!