Holiday Grill

We just love this place and have so for years. Waitstaff are top shelf, kind, courteous, and attentive just the right amount! Food is always fresh and as close to home cooked as one can get. Most trips to Dearborn start or end with a meal from Holiday grill. Fresh food prepared with care. Great soups. Great atmosphere. Great music.

Our go-to place for breakfast. Lots of omelette varieties. A nice option for the breakfast special -- eggs; toast; meat--bacon, sausage or ham; hash browns, pancakes or tomatoes. Endless coffee refills by the best wait staff makes this a terrific restaurant. Try the house special Chicken Greek Salad. Support local businesses!

I went here around 8:30 am on a Sunday for a carryout, and ordered what reads on the menu as a “plain waffle” and a side of bacon. When I got home and opened the container, there were 4 circular waffles that resembled something made by the frozen Eggo brand — all of which were sprinkled with powdered sugar. I also received no butter with my order, which is always included when someone orders waffles at a restaurant. And just to point out, they’re charging $4.49 for this. I called back and asked if this is what they usually serve to customers, and the young lady on the phone said yes…the waffles come “pre-made.” She was very nice and proceeded to write down my concerns to present to her manager. When I asked if he was available to speak with me, the employee checked and came back to say the manager was unfortunately busy at the time. However, he told her to let me know I could bring the waffles back and he’d mix up some fresh batter to make me a Belgian one. At that point, I was already home, so I absolutely was not going back to that restaurant. I just threw the waffles in the garbage, along with my wasted time and money. I recognize my error in assuming that when a seemingly reputable dining establishment with above average reviews lists a “plain waffle” as an option on their menu, it usually means the Belgian kind. However, under no circumstances would I have guessed that they would be serving Eggo-style waffles I can purchase across the street at Kroger for half the price. They have the audacity to do this and just sprinkle powdered sugar on it, plus the manager comes up with that ridiculous solution to have me bring the order all the way back so he can make me a proper waffle? Very disappointing experience and horrible customer service. In the future, it would be best to explain on your menu that you’re offering pre-made, frozen waffles to let the customer decide if they want to go that route. The way it’s presented now is incredibly misleading, and I personally feel like I’ve just wasted my hard earned money.

I have been coming here for years, and always get the same thing, the Holiday Grill Salad. Earlier this year price on this increased to around $12.50, now at $14.99 - later the same year. I paid nearly $20 for a salad (with tip and an extra side of dressing), only to get home and realize I was given someone else’s breakfast syrup and ketchup instead of the dressing. I called the restaurant immediately after getting home, and explained that I not only didn’t get my extra dressing that I paid for, but I didn’t get the dressing that should’ve come with the salad either. I was told that I could just come up to the restaurant to pick it up (with no apology for the mistake, I might add) or I could get extra dressing next time I come in. I didn’t feel like leaving my house again to go pick up the dressing that should have come with my salad, so I explained that my salad should be credited since I paid for an incomplete meal. And instead ate it with dressing from Kroger. I called a few days later and mentioned the issue. The manager said my dressing was credited, not a replacement for the salad. The dressing that would have been free since it should have been included anyway. He said I already got the salad. I paid nearly $20 for a salad, and that’s the level of customer service you receive in return for the restaurant’s mistake. I understand mistakes happen, however a good manager would make sure the issue was rectified. Absolutely ridiculous mentality for a manager. In response to manager’s message: I placed my order on Tuesday 7/5 at 6:03 pm, called to inform restaurant of the issue the same day at 6:29 pm. Spoke to the same person who took my order and handled me my order. I was told there was a message written down for the manager. Regardless of inflation, I sincerely doubt any other restaurant would have “handled” this so poorly.

My absolute favorite breakfast place! All of the staff members are very friendly and helpful. Food is always delicious, i’ve never had anything bad. I mainly get the 2 sunny side up eggs (but over-medium and poached are great too) with well done hash browns, crispy bacon and rye toast with marmalade jelly! I do usually just get breakfast but I have had their BLT wrap/chili cheese fries and coneys and they’re all very good! Nothing but great things to say about Holiday Grill!!! P.S. Toni is the best :)