Taco Bell

Dayton, Tn Rhea County Hwy One star because this Taco Bell needs better quality employees. As someone who has worked for multiple Taco Bell’s this location has probably got to be the worst. Unfortunately it’s the only Taco Bell in the area but at least they could take pride in making sure their drive through customer service wasn’t rude about fixing the order. I was missing two tacos from my order and I had to drive back around to get it fixed so instead waiting in line and waiting to talk to the employees at the intercom I drove around to the window to inform them that my order was missing items. No problem. They apologized and asked me to pull forward and they will bring me my items so that I can keep the other customers from waiting while I was the at the window. BUT When they brought me items they rudely stated that next time I need to go inside or go to the intercom. My food was also poor quality. $5 box, 7 burritos and 6 tacos and they still couldn’t make my items correctly. Hard tacos were soggy. All the burritos were mislabeled on the corners so I had no way of knowing which items were what for the person I was ordering them for. Chips were over cooked or old and overall this experience has ruined my move to Dayton Tn because I love Taco Bell but this story seriously needs work and managers or district managers who can train properly.

I love Taco Bell, but the other reviewers are right...this one is definitely running at a lower quality level than most of the others I've been to. I've had relatively good experiences with the staff here but a number of negative reviews are based on stories that I find very believable. If you're passing through Dayton and want Mexican food, go to Toro's or Delia's and skip the Bell.

There was a line, but it moved faster today than it normally does. The staff was friendly. The food was hot and fresh. The only complaint is that after spending $30, got home to find no sauce in the bag, when I had asked for a little of each. There was no receipt given either. Otherwise, this visit would have been 5.

We didn't get a receipt otherwise I'd be able to share that. Today, less than 30 minutes ago we ordered 3 chicken quesadillas, 2 five layers extra sour cream, 1 beefy melt no sour cream, 4 nacho fries, 2 soft tacos and 1 cinnamon twist. What we got was 2 chicken quesadillas (cool, not particularly warm), 3 beefy melts with a ton of sour cream, 2 soft tacos, 4 nacho fries and cinnamon twists. Two family members could not eat. We spent money on items that we did not receive and/or could not eat due to food allergies regarding sour cream. There were no other vehicles waiting in front or behind us while in line. Thank you for the quick service, we don't have the means to pay for things we don't get. Thanks. Overall, F.