Auntie Anne's
29300 Highway 290, 77433-4247 - Cypress
Fast Food
Verified Dish
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Contact Information
📞
Phone:
+1 281-256-8815
🌐 Website:
http://www.auntieannes.com/
📍
Address:
29300 Highway 290, Cypress
📷 Photos (3)
Photo 1 / 3
100%
Google Reviews (8)
The customer service sucked here. The employees stop cooking the pretzels early so when we got here over an hour before they close they just tell you they only have what they have left instead of cooking some more. Lazy
Google
I got there two hours before they closed looking for some sugar and cinnamon pretzels but the girl at the counter just pointed at the very empty display saying "this is all we have right now" instead of making some more. Poor service
Google
The mini pretzels tasted great. They tasted like mini kolachi.
Google
Who serves food without offering utensils? I brought cinnamon pretzels and I was denied a fork. Staff said they didn’t have any! Not the cleanest and not the friendliest workers. However the pretzels are really good
Google
My family and I finally ventured out today. We went to grab a quick lunch at the Auntie Anne’s in Cypress (outlet mall- 29300 Hempstead Rd.) I noticed an employee messing with the door stopper, who then proceeded to serve my food. I Had to politely ask him to change his gloves. He then went over to tell the manager what I had said and they both started laughing.
It’s a small location so it was evident that they were talking about me. I then asked the manager if he thought that my request was funny... and his response was “yeah, everyone is always complaining.” He didn’t offer an apology, nor did he deny that they were laughing at my complaint.”
Maybe the adult manager could benefit from some customer service training, so that he could effectively be an example to his teenage staff.... and some sanitation 101 wouldnt hurt either.
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Google
Great food, but horrible customer service. The cashier was really rude. Management should coach their employees to learn how to take care of customers.
Google
I stop by for some yummy pretzels every time I visit the outlet malls.
Google
The best fast food pretzels
Google
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