Moe's Southwest Grill

Today was my first time trying Moe's. I feel it lived up to some of the positive reviews I've heard from people whenever we talk about Chipotle style restaurants. The employees were super friendly and polite, which is something I really appreciate. The food was good too. The queso there is way better than Chipotle's. The only reason I didn't give five stars was I felt their menu was a bit limited compared to some other places I've been and I do feel the portion sizes could have been a little bigger given the price. But overall it was a positive experience and I honestly think I'll go there over chipotle.

We ordered 9 meals and two cups of Queso. Our order was 100.00 We where having an event and this was the only time we could eat until late that night. We ordered it the day before. The worker we sent to pick up said please double check to make sure order was correct. The manage said she would. We drove 15 min to pick up order and when it got back to us it was missing two lunches and both orders of Queso. The food was terrible, the Stack meals had very little meet. We did not have time to go back to get what was missing. We called and they will give us a refund for the missing meals. I feel they should have given us another lunch for everyone. Very bad service.

Food was great. As far as the experience, it could've been improved with some better coordinating of breaks and scheduling. We arrived at around 1pm on a Sunday, so I would say lunch peak. One employee behind the counter severely overwhelmed with 2 large ladies orders...oops. I mean 2 ladies large orders. Well, that and a line of my wife and I, plus 1 lady who is looking to order for her whole van of kids outside. The one employee, let's call him Vince, asks a girl in the dining room (another employee) how much longer she has. 10 minutes is her reply, as she watches the lady behind us leave. When she did come back from break another employee imerged from the back room. Now suddenly 3 employees were there and people no longer needed to wait 10 minutes for food that was already cooked. My advice: Don't take overlapping breaks during common meal times. Side note: The same girl who's break was more important to display in the dining room in front of waiting guests, was sitting outside in her car after we got done eating. I sure wish I worked somewhere that I got breaks every half an hour. She wasn't off yet either, because I heard them discussing their shifts. She gets off at 4. Based on the stickers on her car I'd say...Stop trying to be a social justice warrior and just focus on good work ethics. In the long run it'll get you further.

Came here tonight at 8pm for dinner, I got the last bit of steak but the girl Tara that was working told us they didn’t have anymore but I literally heard another employee ask her if he should make some more. She said no, all because it was an hour before close. AN HOUR. This place is seriously lacking. Nothing like it used to be.