Thai Basil Kitchen

Totally disappointed after getting a pineapple fried rice Togo order . There is no pineapple shell . Just got the fried rice in a plastic container and they charged me $26 for this box. Total 2 orders $52 . See the image .Definitely Not worth for the money that i paid for . Taste 5/10 . Never again here and not recommended if you are ordering a pineapple fried rice

This place is FANTASTIC! I’ve eaten at the best Thai restaurants in Atlanta, Alpharetta, as well as around the country and this place ranks with the best! Menu is diverse and chef delivers an outstanding prepared Thai meal along with exceptional presentation! If you like Thai this is a must try! If you don’t it’s still a must try!🙂

Food was fantastic here! We had the chicken pad thai and shrimp pad kee mao, and both were seasoned very well and the portions were generous. I’m excited to try other menu items here! The only thing I wish were different was the way to pay. It is done through an iPad that the server brings to you and you have to pay and tip immediately while the iPad is held by the server. The tip percentages are calculated automatically from 15, 18, and 20% if I remember correctly, and an option for a custom amount. It was awkward and uncomfortable if I’m being honest. But otherwise, Thai Basil was great and will be back again!

FRAUDDDDDDDD ALERT!! avoid this place at all cost!! I wish I could give this place a zero!!! The food was the WORST Thai food I have ever had. The service was just as bad. 6 of us ordered different items on the menu and half the food came first and the other half late and when asked about our last and final dish the server rudely tells us "it's still being prepared" funny because half of us are almost done eating and the food was still not here. The worst part of this entire experience was the automatic tipping. She gave us one receipt as pictured below with a 20% tip which is fine- and when we split the bill the 20% tip "somehow" became 25% but it stated only 20. The math did not add up. Then once confronted server said the original receipt was tipped wrong and re printed THE SAME total but with a 25% tip shown as 20%. These guys are scamming people and hoping the customer does not realize they are being charged more than 20% of a tip. The pictures are proof of how the tipping is a scam. She ended up giving us $5 cash back so we don't argue with her and leave. They know they are scamming people but got caught! PLEASE PLEASE PLEASE check the receipt and math for your tip! They are taking more than they have written! BEWARE! SCAM! NOTE* The second picture is the original charges with the 20% tip. The first picture is THE SAME TOTAL but with 20% written but being charged 25%. The other 3 receipts show 20% tip but if you do the math- it is 25%! Scam!!

Celebrated my Mom’s birthday with a group of 9 people last night around 7:00. Service was phenomenal. I had barely sat down before our appetizers were served. Our food came out really quickly once our whole party was seated. Servers were friendly, attentive, and fast. I never had to ask for my water to be refilled. The food here is amazing every time we come.