Mcdonald's

Today, my kids asked for McDonald's and chose this over a sit-down restaurant. The service was fast on taking my order, my kids were indecisive and an item that I had asked to change was still on the order when I pulled up to the first window to make a payment. For the cashier, this seemed as if it were a very difficult and demeaning task to omit the item. The manager was able to get the item taken off of the order, but onto the next window I was treated with unpleasant and rude disregard for customer service. When the manager handed the food over, he was not even paying attention to where he was placing the food while looking into the restaurant with food out of reach in hand out of the window. Once he handed the food and drinks over he quickly closed the window without handing straws for the drinks. I waited at the window hoping that an employee would notice me to ask for a straw. Waiting for 5 minutes, I decided to honk my horn in hopes of getting their attention but seen an employee inside roll their eyes at me and continue to walk off. Another employee walked to the window but to restock cups, I tried getting that employees attention but received the same treatment with the rolling of the eyes and obnoxious attitude. I said very loudly "wow! what great customer service". The window finally opened and I mentioned the missing straws, which was then delivered to me in a behavior that was as if I was an annoyance when I had just wanted fast and easy service. Absolute horrible management and staff, I understand that there is a shortage in the fast food industry due to people not willing to work but this place has those individuals on their payroll. Not wanting to work, just showing up expecting to receive a paycheck for doing nothing.

I have been to this location a few times now. It is hit and miss with order being correct. They do seem to get the order right most of the time. I love how fresh the breakfast biscuits are. They are soft like they should be. I have been to a few locations where you could almost break your teeth on the biscuits but this is not one of them. The food is normally right on but there has been a time when I got fries that were undercooked. Most the time everything is done right and not over/under cooked.

I will never eat at this excuse of a fast food joint again!!! After them messing my order up not once but twice I finally go in and the General Manager Is such a hag about having her employees to fix my order . The lobby was so messy and nothing was stocked Codiements and napkins scattered everywhere! And don't get me started on the nasty bathrooms 🤮

McDonald’s, stop paying these people so much and get good quality people. The dude at the drive thru threw his headset across from where he was standing and poured a drink out aggressively because we had said we didn’t place a order at the drive thru box because we didn’t know if they were still open. Called them to tell the manager what had happened and she justified his actions and made it seem like we were in the wrong for saying anything about it 🙃