7-eleven
60 W Terra Cotta Ave, 60014-3548 - Crystal Lake
Verified Dish
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Contact Information
📞
Phone:
+1 815-455-4741
🌐 Website:
http://www.7-eleven.com/?yext=33884
📍
Address:
60 W Terra Cotta Ave, Crystal Lake
Google Reviews (8)
I just got a delivery from the store last night. I bought among a few other things 2 gallons of milk for approximately five dollars each. They’ve both been EXPIRED for THREE days. When I contacted the 7-Eleven delivery department they refunded me for 1 gallon. I tried to tell them four different times that I bought 2 gallons and all they did was resend the original message that I’ve been refunded for the 1 gallon and it’s impossible to communicate with anybody further.
Selling milk that’s been expired for three days? That is just plain negligent. And refusing to refund me for both gallons after ruining my morning because I didn’t have any milk for my coffee? Now you’ve added terrible customer service on top of negligence and you’ve earned this 1 star review.
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Google
The service is great, the staff is nice, and the store is always clean. Just the odor of the burning plastic sometimes that bothers me.
Google
This morning a 7-11 employee Donnie was getting loud with a customer over spilt coffee. The 7-11 employee then tried to double charge this customer, because it was donnies responsibility to clean it up. This customer handled it very well, but this behavior is inappropriate for an adult. Shame on you donnie.
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Google
I was over charged for my coffee or doughnut this morning and asked to speak with a manager. I spoke with a gentleman named donny. He continued to call me a theif. And then said, you can leave the store or i will remove you from my store. All of the other employees respected me and told me to have a nice day. Management please do something about this.
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Google
Yesterday the srore manager amd an employee named Donnie were shouting across the store at another employee. They used kewords like "idiot" and called the man a "child" while there we're customers in the store. This is unprofessional and the owner should know to do something about it. Thank you 7-11
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Google
Wow! Thank you for such great service, the cashier anna was so polite and respectful that it was a breath of frsh air to still meet nice people.. Good job 711👍.
Google
Very rude employee working. Was not wearing a mask and I will be contacting the health department
Google
Why bother listing your phone number if you never answer it?
Google
📊 Compare with Other Restaurants
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|---|---|---|---|---|
| Dunkin' | 76% | 3.8/5 | - | 72 |
| Baskin-Robbins | 71% | 3.7/5 | 4.0/5 | 457 |
| Benedict's La Strata | 85% | 4.6/5 | 4.5/5 | 1,394 |
| McDonald's | 70% | 3.5/5 | 3.5/5 | 3,709 |
| Panera Bread | 82% | 4.1/5 | 4.0/5 | 446 |
| Pontarelli's Pizza & Wings | 97% | 4.8/5 | - | 4 |
