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Google reviews
Store posted sign that they changed hours and would be closing at 7pm for April 15th and 16th. Doors were locked at 5pm. We knocked to get their attention and they refused to unlock the doors to let anyone in.
Google
Ice Cream cake!! So much better than than ice cream cakes at that other ice cream place. Order early, website says 24 hours, but they say 48. The manager worked some magic to get our birthday girl her cake. Thank you!
Google
Went to pick up ice cake for my son birthday ordered 2 boxes of coffe everything was supposed to be ready for pick up i got there first they couldn't locate where te cake is than i found out they have to make the coffee cuz nothing was ready yet after being already late for the party they give me overfilled boxes that looked like well see the picture yourself Jaxon or whatever his name was was totally clueless about anything that was going on never going back for business to that place again horrible horrible experience and Service
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One of the employees had a pride hat on, disrespectful to religious people
Google
Ice cream is good... quite cold. Pint size ice cream didn't seem to be full though when I got them home. Also, speaker quality in drive through is horrible... they need to get that fixed. Had to pull around and wait in a parking spot for ice cream to come out, and it seems like they took car of everyone else in line before bringing our order out.
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Just left the drive thru and had the worst experience ever! They were rude and didn’t even have many of the flavors that the girl told us they had. We were given our drinks and told to taste them and if they were to watery that she would fix them, so she took them back, I then watched as she took the drink dumped it back into the blender and added a scoop or two more of ice cream to thicken it. I’m no health expert but I don’t think you’re supposed to do that... and then they forgot one of my shakes so I proceeded to ask for my missing shake and the man started to throw a blender into the sink and be rude to me and everyone in my car... they also didn’t give us straws so we went down the road to McDonald’s where they gladly gave us straws. I’ve never ever had such a horrible experience at a restaurant In my life I will not be going back!
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The number of times i have had a bad experience at this place is ridiculous. Today I ordered 2 small shakes. 1 mint the other being chocolate. I got, 1 mint shake that didnt taste like mint because they had put a banana in it and not to mention they filled 3/4 of the cup, I also got a chocolate shake in a medium cup filled 1/4 of the way. If this isn't enough for you, one of the people working there dropped an iced coffee all over the place while freaking out calling for help. If only someone else could have seen the stupidity of the 3 people working there. The man that took my orders was also laughing about 75% of the time messing around. All in all, the workers are awful 50% of the time and the only reason i gave 2 stars is because i have had at least 1 good experience here. DO NOT come here expecting anything special.
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I love baskin robbins but this location is not the best. The ice cream was all frost bit and i had ice chuncks and shavings in my scoops. The lids they lift over the ice creams were off the hinges and fell into the ice cream tubs. Staff was nice at least.
Google
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