Pounders Hawaiian Grill

Food is great! The problem is you order the food at register and they want a tip right off the bat. You get your own drink and order your food and they call out your number for pick up and yet they want a tip? Doesn’t make sense. If you don’t tip, watch how they prepare your food, just saying! Won’t be back based on this stupid business model of wanting a tip for what service? It just doesn’t make sense. Service industry wants tips but doesn’t provide the service a tip is warranted. Stop patronizing these kind of businesses that want tips for no service!

I ATE it all and wish I had taken a picture. The most immaculate food experience EVER! We ordered shortly before closing and everything was still fresh! That says a lot about a restaurant business. I had the Teriyaki steak, rice with sliced cabbage. According to the husband and kid, the garlic chicken and Kailua pork were a delicacy. The customer service is a simple WOW 🤩 Thank you 😊

Passed through town to stop by this place. I’ve heard only positive feedback from people in surrounding areas. I ate before at the old location in the past and the new one recently. Both times the service was excellent, friendly staff and the food was so great everyone in my party finished every bite. The rating system only has 5 stars… I would rate it a 10. Keep up the outstanding performance 😃

First time in and the food was fantastic! I had the teriyaki chicken and the kalua pig, both cooked to perfection. I didn’t even try to add bbq sauce to the pork, because it was good by itself. The rice tasted sweet and I soaked up every bit of juices that were in the bottom of my tray! I came home and told my wife that we have a new place to go for date night!!