Dunkin' Donuts

The worst service I have had at any Dunkin Donuts by far. And i go to Dunkin every day. Everytime i stop at this one location there is always a mess up with my order. On this particular day my drink was not right. I asked for a refund and sadly the employee gave it out of his own pocket because a manager left them with no knowledge of how to operate a refund from the register. After so i get home to find the food incorrect. So i go back in for a swap out and they just throw away what was wrong. I notice this when i get back to the car. Now having to go in a 3rd time for something so simple i am worked up. And what happens, the employee has the nerve to argue with me when they are the ones who messed up the order. Multiple times! I do not recommend this location. There is much better and not even a mile away. Needless to say they have lost my business at this location.

I ordered from the mobile at at 8:50. I walk in waited 20 minutes to not have a simple coffee order and a donut. There was 8 people who mobile ordered and waiting while the line inside was zooming through. There was no one doing the mobile orders.. isn’t the reason for the app to be in and out in a matter of minutes.. waste of my time