Izzo's Illegal Burrito

I have been here many times and the quality and cleanliness has gone down substantially. My most recent trip it was absolutely filthy and the inside was disgusting. It seemed like they just obviously were not even cleaning that day. Tables were dirty and filthy while the staff was just sitting behind the counter with one employee playing on their phone.

I hate leaving negative reviews, and in fact would rather not leave one at all, but this place is not good. First, it is more expensive than Chipotle. Second, the food is bland, the chicken was dry and hard, and it was unpleasant enough that I could barely finish my chicken burrito bowl. If I wanted food that tasted this bad, I would have stayed home and cooked 😂

Very disappointed. Did a web order it said 40 minutes. I called to verify after submitting the order and was told that they were very busy. Didn't make sense to me that making four burritos would take that long, and I certainly did not want a cold soggy burrito, which I told the person that answered the phone. Well, we picked them up, only one person ordering food, and several to go orders sitting there waiting to be picked up. My burrito was cold(all the way through) and soggy as I expected, really irritates me that I was assured the pickup time was accurate and I'm stuck choking down a cold burrito. My wife threw hers in trash after eating a third of it.

I love this place. Full of great choices of meals and drinks to choose from. Fun atmosphere and friendly staff. Everyone is great at knowing and executing their job to make this, one of the best fast places to grab a quick bite of great food. Very clean and fun dining area. Thanks again Izzo's Illegal Burrito, for still being my favorite place to grab a quick burrito, on the North Shore! You guys ROCK! 🤩