Osaka West Japanese Restaurant

So disappointing. I've made all of my children into hibachi lovers! They love steak, shrimp, and veggies! Never in my life have I had to pay $10 to give my child some of my extra steak! I got charged to split a 2nd meal because my son ate his sister's rice! 🤬🤬🤬 oh, and lets talk about plastic wear and Styrofoam cups for soup....like the others have said. I paid $300 for split meals and got gratuity added on top of that! I was in the service industry for 2 decades. I tip above and beyond 18% but I'm almost glad they added, I don't feel so bad only tipping 18%. Chef also told my 4 year old to shut up like 5 times. He's 4 and L O V E S hibachi! All other chefs loves him (probably because he spend the entire meal telling them they're awesome and so cool and he wishes he could all of the tricks!) So upsetting.

Chef was entertaining. Waitstaff was attentive. Meal price increased but food quality didn’t. Didn’t serve the salad with our meal. Was given plastic utensils for dine in. When I asked the server about metal utensils, he stated they haven’t purchased any since Covid and had no idea when they would stop serving the plastic utensils. Food was not as tasty as previous Visits.

Very unimpressed with the restaurant. We went there because another hibachi place was closed already. I ordered the hibachi salmon, first it took almost an hour to get a chef at our table, then we didn't really get a show... More a quick make the food and leave kind of deal. We had to use plastic utensils. We didn't get a salad, because they were out. I ordered my salmon medium, got it well done to an extend where the outside was borderline black and crispy. The rice wasn't cooked all the way. Oh and the price was still at the regular price.... I believe it was $34 for my dinner(I can't really find the price online anymore) Won't be coming back to this restaurant anytime soon.

Ate lunch here today and was absolutely disappointed. We came during peak lunch time and received dry food. It was obviously cooked prior to our arrival and kept under warming lamps until everything dried. One of our plates asked for extra vegetables (specifically 2 types since Osaka no longer substitutes rice and we have to pay for extra veggies) and we received a plate that was scraped together from 2 pre-made plates. I do not know what happened within the last 6 months, but bland dry food like that will not receive business from me again. Be Warned!! Do not eat the lunch!!