Zoe's Bakery

Unbelievable I ordered a 3 tier cake from Zoes last month. I called last week8 to make sure the cake would be ready for yesterday October 24, 2020. The girl who answered the phone assured me my cake would be ready . I asked her how does she know she didn't ask my name. Then I gave my name and we proceeded from there. Yesterday my husband waited about 20 minutes to get the cake. When he came out the door I couldn't believe my eyes. He was handed the 3 tier cake we ordered with NO BOX. I went inside and asked the girl "Where's the box" She told me they don't box big cakes. I have bought to many cakes to know they have a box. I also know you cut two boxes to cover a big cake. I asked for two boxes she told me no they don't do that. She brought me saran wrap to cover this expensive cake. This cake was for my Mother in laws 80th birthday party. I asked her if she has lost her mine. I took the cake to the party without a box and mad as hell. The cake was pretty. I was told it tasted good. I wasn't impressed with the run down little house house they work out of. The grass is overgrown. I think the girls at the counter need a training class. Also I'm a previous employee of a bakery and never does a cake leave it's store without a box....The picture used in their web site is not the place I was at. They must have moved. BTW I'm sure a cake that's over $200 should be boxed.

The young lady was so sweet even though I forgot my mask and was using my shirt to cover my face. We had just lost someone and what better than cake when you are in your feelings. I got me a slice of white chocolate strawberry shortcake, and I got my sister in law this all chocolate slice. They were delicious as usual.