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Google reviews
We arrived around 6pm. Paid almost $60. Salad bar was empty & disgustingly dirty. Also No chicken or pasta, pasta sauce was crusted over like it had been sitting all afternoon. Only things on bars were a few pizzas, a desert pizza.
We asked for chicken to be made and this is how we got it. RAW STILL!! I addressed it and lady running register said just to put it down and she would let someone know.
NO ONE REMOVED THE REST OF THIS BATCH OF CHICKEN, they continued to let ppl eat it.
No staff to be found besides the lady running register. Guest were standing around the bars waiting for food. No one cleaning tables or stocking bar unless asked, and staff were very bothered by ppl asking for food.
We get home & all 5 of us are either vomiting or have diarrhea, or both.
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We love pizza ranch! We were so excited to move near one! We have to tell ourselves we can only go once a month so we don't gain a ton of weight!
The staff here is very nice and they try to do a good job keeping the buffet line clean.
It's great you can order any pizza you want and they will bring it to you first before they put it on the buffet. My husband really likes their stuffed crust pizza.
Note--they did have to raise their prices due to the price of chicken. I think the evening/weekend price is up to a little over $13/adult.
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I’m incredibly surprised at all the good reviews - it means that either they are fake or we went on the wrong night. I’ve been to pizza ranch all over the Midwest - never a bad experience, until now. I should have went with my gut when we got there, it was pitch black at the entrance. Paid $35 for probable food poisoning. I’ve included the buffet when we arrived and when we left. Not a SINGLE fresh item put out. There were about a half dozen customers in the restaurant. A family came as we were leaving- who clearly was a relative of an employee. They literally hand delivered several whole fresh pizza’s to the table within 5 minutes of arrival. That was the straw that broke the camels back. I had requested a taco pizza and cheese sticks when we arrived. 30 minutes later, nothing. When I inquired with the clerk I ordered with, she scurried to the back and came back to say “the printer was broken, they didn’t make it. We can make it now”. I was done at this point and told her to forget it. The entire 40 minutes we were there, I saw one employee in the lobby cleaning - the rest were clearly in the kitchen chatting. I assumed there was no manager on duty (due to the horrific state of the restaurant) and decided to take my experience up with management and corporate personally after leaving. It clearly would have been wasted breath at the restaurant. My daughter had a bad stomach ache after leaving - I suspect it’s from the food that sat out for hours prior to our arrival. I would strongly encourage people to support a successful pizza ranch, not this location.
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It's a good place to hang out with the family. Good salad bar. I don't give them 5 stars because they don't have Hawaiian pizza. Normally, almost no pizza buffet has Hawaiian on the bar.
but the place is good
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First ones there and the bathroom was gross the walls haven't been wiped down in a very long time dried toilet paper on the wall. And nasty toilets haven't been cleaned in a while. I'd hate to see the kitchen if they can't keep the bathroom clean, the ranch bottle at the salad bar hasn't been wiped down or cleaned in a very long time it had a thick yellow crust on the lid barf the chicken looked like it was left in the bin for a long time super greasy just put the new chicken right on top of the old needless to say we asked for our money back and left cause after the bathroom we weren't that hungry then saw the rest we were good 👋
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Nice laid back place. We went yesterday for dinner around 5 PM and it wasn't crowded at all. Our waiter was really nice and came by everytime to clear the playes on our table. Chicken is delicious and so was the stuffing and potatoes. Wish there was more dessert selection, but the streusels were good at least. We will go back fanother time as the kids loved it and the pizza!
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I love the concept, it seems kind of like a CiCis but with more options. Pizza quality was ok but not great. I suppose its about what I expected for a buffet. The salad bar was fantastic. My biggest problems revolved around two things, cleanliness and the soda machine out of literally every flavor. It was difficult to find a clean table, most of them had very clearly been used recently with smudges and fingerprints and food particles all over them. A lot of the seats had food on them. A girl was attempting to clean up around the buffet area but it was still pretty bad. Food all over the floor and the little metal ledge. So also, if you are a customer at ANY restaurant can you try and not be gross?! Like c'mon people...
So issue number two was the drink machine. Tried to get a cherry coke and just soda water with a tiny bit of syrup in it came out. Tried the orange Fanta, same thing. Tried regular coke, and also no dice. Tried on the second machine and it was the same. I alerted a young man to the problem and he seemed appropriately concerned and said he would look into it. I got some tea to drink and hoped it would be working soon. I gave it about 20 minutes and went back and it was still mostly just water. The employee tried filling up several cups to prime the system again and wasn't getting anywhere so I gave up.
They seemed to have staff there and were not terribly busy, I'd say about a quarter of the restaurant had patrons, so I'm not sure what the issues stemmed from.
My last complaint is that the pizza selection was kind of lackluster. Peperoni, veggie and some monstrosity with pineapple on it lol. Well, little tip... I found out after the fact that you can request them to make any kind of pizza you like and they will make it and put it out! I feel like that should be told to you when come in and maybe have some signage.
Overall I didn't hate it but I do hate a dirty restaurant. I'd give them another shot but don't have any in the area I live. I loved that they had fried chicken, mashed potates and stuffing! I didn't end up trying them because after my couple slices of pizza and my salad I was just bummed out and had lost my appetite.
So in summary I probably just caught them on a bad day and I wouldn't tell you to NOT try it out especially with your kids who are probably less picky(my teenagers were ok with it). Maybe just verify its clean first lol, and don't forget you can custom order pizza for the buffet!(not a personal one for your table)
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Pizza is pretty good, they do have stuffed crust so that’s a giant plus! Honestly have to try the chicken here, it’s amazing! Small game room for the kids as well.
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