Falbo Bros Pizzeria

Super disappointed with our pizzas last night. I will say the service was great, and people working were extremely nice. I feel like something was really off. We are from 20 minutes away, so we took some time to choose Falbos, but the last time we had it, it was great, so we decided to venture out. We ordered a Meat Lovers large thin crust and a "deep dish" specialty. (See pics comparing thin to deep dish). The crust was really powdery on both, and the only thing deep about the deep dish was the crust. The sausage is like ground beef with little to no flavor and there were about 10 pieces of pineapple on a Canadian bacon, pineapple and sausage pizza. For $48!?!?! - I would have rather had Pizza Hut and saved $20. Unfortunately, we won't be back and won't be able to recommend any time soon.

Of every pizza I’ve ever eaten, this is hands down the worst. I would honestly (not sarcastically) rather eat Totino’s frozen party pizzas. It is an absolute shame they charge so much for their disasters. The crust, sauce, toppings, were ALL BAD. Incredibly disappointed and just shocked at how bad it really. AVOID THIS PLACE.

We where here and had their lunch special and it was very yummy. Great customer service! Ordered a pick up pizza. I arrived about 10 min. early and it was ready. Got it home very disappointed! We had 1/2 chicken bacon ranch & 1/2 ham and pineapple. Both where very dry!! Hardly any sauce. The bottom was black in spots and tasted burnt. I live 2 blocks away and our pizza was cold!Not sure I will order again but going in and eating much better experience!!

Placed an order online at 5pm and tried to use the Groupon I bought for them. Received a call around 5:15pm to tell me they can't use groupons on delivery orders to which I said that was fine and gave them my credit card info as payment instead. Was told it would be 45min for delivery so I was expecting pizza a little after 6pm. When it hadn't arrived by 6:15pm I called the number I received a call from; it rang but no answer. I double checked that it was in fact the store's listed main number, which it was. I called 5 more times over the course of 30min and it rang but no one ever answered -- at one point there was a brief busy signal. And still no pizza mind you more than 90min after placing my order. So then I call the exact same number from my husband's phone and there is an immediate answer. I asked why no one answered when I called and was flippantly told they answer all calls and I probably called the wrong number. Asked where my order was and they didn't have an answer for that other than to blame the online system -- was it even made or out for delivery?? They couldn't say and after the rude treatment I told them to just go ahead and cancel the order. I can understand delays and short staffing in terms of delivery, but not when you can't be bothered to give me a courtesy phone call as a heads up, straight up ignore my phone calls, and then have the audacity to blame me and anything else but yourselves.