Sonic Drive-in

We've been here a few time- kiddos like the slushies, especially on a warm day. Today might have ruined that for us. We stopped by at about 1800. The drive through was busy but there were spots to pull in, so quick placed an online order and waited. And waited. And waited. Used the call button to be sure they got the order. Waited more. We asked to cancel our order after about twenty minutes and asked for a receipt— were told it would "be right out" (drive through now empty). We waited some more. Thirty minutes after ordering, with no receipt showing cancelled/refunded order, we finally had to just leave.

Been sick for several days and ended up in the ER from receiving some kind of nastiness of a drink (Supposed to be a Dr Pepper/Pictured). Health dept I hope is going to look into this. Management had no concern about my well-being and told me not to call them back. Hope none of y'all have to deal with this like I have.

Update: Again with the super bad service. Today an employee had their friends or family hassling them at the tables out front. The language was vulgar at a volume that could have been head with my windows up. The person trying to take my order could not hear me and I could not hear him. After my order was wrong 3 times I gave up and asked for a manager whom was useless and just told me someone would come out and take my order. The people continued to scream and cuss and be rude and I got to wait with half my food in the car for someone else to come and take my order.