Wendy's

STOP - DON’T GO HERE. Kaitlyn was the cashier and she was struggling. For starters my son told her he had a nut allergy. She then announced it to the whole restaurant and kitchen staff. The manager comes over and says we have to read the ingredient info on the wall. We already knew that, but she raised her voice at us. My son always lets people know up front. Fortunately, he could tell that the restaurant staff was struggling with themselves. The restaurant was not overly busy, but you’d think it was packed by their response and how nervous they acted. The one gentleman we saw who was preparing all the food was the only one who seemed with it and he did the entire order correctly. Now the kitchen floor visible to all us guests was disgusting. Take a look at the pictures. I’d stay away!

Had a quick dinner there tonight with my family. It took over 10 minutes to get our food for four people and once we did the hamburgers were cold, cheese was cold and obviously not melted, lettuce was brown, none of our orders were correct, the bread was stale and one frosty was completely melted. On top of that the employee that took our order was extremely rude and childish which is why we didn’t even bother to let them know they suck at their job. They didn’t care. I will never go back there, not that they care.

Absolute trash service. I wish I could give negative stars. That’s how bad they are do not waste your time just drive to any other Wendy’s. Seriously I have been in line for 35 minute and my food was still wrong. If you value your time and enjoy warm food then please do not go to this location. Everybody on here should be replaced. Actually the managers above all are trash at their job. Don’t expect an increase in pay when your service is this trash!

I hate writing this review here it is 6/2/22 and I have waited in line for 10 minutes just to say my order when I finally get to place my order the lady taking my order can’t hear me because of the workers in the background laughing and giggling and over talking the drive through I normally come here daily in the mornings and sometimes at noon and have never had to wait this long.

I have not been to a Wendy's in almost 8 years - because of the way this exact location was being managed. The same company owns most of the Wendy's in Central Arkansas. Fast forward to the weekend, and I was in drive through line for 45 minutes, while the next door fast food joint was churning out customers, in under 3 minutes per car. In hindsight, I should've just strolled over, but I wanted to give this place another chance. I imagined the delay was due to shortage of staff. When I finally pulled up to order my food, I was asked to wait... I waited 5 minutes at the intercom. To my surprise, there were 6 people working, in a disorganized chaos. The guy taking the order was also the guy that was packing the drive through order, and he could not multi-task. The drive through order taker and money handler should not be the one touching the food at all, or breathing over the fries, or the nuggets, or any unopened food product. To make things worse, they were not wearing any gloves, mask, or sanitizing between vehicles. Very inefficient and unsanitary operation, and will not be back for another 8 years. Now, if I had to rain Wendy's corporation food quality - it has also gone down hill, and prices have gone up significantly. Better food can be had of a gas station floor. Local chain employees don't make things any better as they slap the order together without any care for presentation, or item selection. Take some pride in putting the food together, will you.

I have ordered from this restaurant at least 5 times in the last 2 months and every single time they have messed up the order. Evidently, either the people they hire can't read, or the people who take the order can't operate the computer equipment properly, but I'm surprised they're still in business with the way they operate this location. How many times does someone have to say the same thing about an order for it to sink into the dense, uninhabited brain-pan of the employees.....? Pathetic. If it would let me post with no stars or even a negative star I would.