Pizza Hut
206C S Loop 336 W, 77304 - Conroe
Recommended by Sluurpy:
2025
2024
2021
#175 of 208 restaurants in Conroe
Updated on
Pizza
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
46/100
Data Completeness
61/100
Verified Dish
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📷 Photos (8)
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Google Reviews
367
Google reviews
If I could them no stars I would. I ordered my pizza online went and picked it up. When I got home there was hair on food I took a picture then I tried to call the store for over 20 minutes. Finally someone answered and said “ I reassure you there is no hair on your food” proceeding to say if you bring it up and show us we will remake it. Well I go up there with the food and I showed them the hair on my pizza. Again calling me and my husband a liar and refusing to make my food. Will Never order from or recommend them. Then they proceeded to threaten to call the cops and take pictures of my vehicle because they didn’t want to remake food. Pictures below.
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Google
You can see the photo I snapped last night 2/23/22 of a worker bare handed making pizza..adding toppings. This is really not a safe practice especially with Covid worries on everyone's minds. Even in a non covid world this is how people get sick. Please do better
Google
Always order from here and usually I get great service. Unfortunately, that was not the case today. I ordered wings, pizza, and also used some rewards that I had. My pregnant wife wanted traditional wings but they were out of stock. So we order buffalo medium boneless, and get them plain. I call and get told "do you want credit or we can take you the sauce." I'm in awe at the the fact that they would offer to bring me sauce to put on cold wings by the time they get here to correct their mistake. Maybe the lady thought I just wanted something free, so I'll be adding a pic of my receipt, and the plain wings.
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Called in my order and told them to bring it to ER. Well the driver calls and asks me where I want it delivered, but I was busy and didn't answer. I returned the call 8 minutes later and no one answered. Texted the number and no response. They never brought our pizza and never even called to say they weren't delivering it. I called the next day and talked to the manager. She acted like it was our fault and said their policy says if we don't answer then they don't have to deliver the pizza. It doesn't make sense. I gave them the address and where to deliver it when I called. Just follow the directions. Manager tried to tell me that the driver didn't call me back because they closed at 11pm but they actually closed at midnight. Terrible customer service.
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Google
Currently still waiting, 30 minutes after our food was supposed to be ready. We showed up, checked in for curbside, then I saw them bring out an order that looked exactly like ours but handed it to another car. Of course we didn't think anything of it because, duh.
10 minutes later we walk in, they said they handed it to the wrong person. Ugh. Said another 15 minutes. Nope. Want another 6 minutes.
LOL during this time, we are watching the dudes make the food, and one totally picks food up, STICKS IT IN HIS MOUTH, then goes and picks up a bucket of FOOD, and continues putting food together, and we never once see him step aside long enough to wash his hands. NASTY.
Leaving to go get food somewhere else and asking for a refund. GROSS.
Edit: neither of them are wearing gloves. DOUBLE NASTY.
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Edit: Manager was kind and gave us a refund.
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Google
Food was good. Delivered in a timely manner. Driver was nice.
How do they deliver a delicious chicken Alfredo dish to a motel room without a fork or spoon. Eating with hands but no napkins either
Google
Ordered from here, after finding hair in my food and calling for 30mins with no answer, they blamed it being my own and refused to fix the issue after finally having to show up there once again. Asked for proof and gave them photos. Afterwards, threatened to call the cops and followed to take photos of my vehicle. By far the worst experience. No refund, no service. Thanks pizzahut. Photos of the 3 stooges
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Google
Pure mush 😵💫 So much sauce that the crust was completely soggy & there were little patches of cheese 🤦♀️ even though I ordered Extra Cheese... Even my 3 yr old didn't want it.. That's $40 gone to waste
Google
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