Arby's

Food is good, but they tend to be forgetful and then seem upset when you want what you paid for... dunno if they are truly upset at customer or staff BUT as a customer I see it and feel its towards me. Look, you work hard for your money, so do I and if I ordered 2 of something I'm not driving away with only 1. So read, and double check before you hand the bags out the window.

Update (6/17) - No response from Arby's regarding my experience. Corporate customer service has been contacted but after the horrible service and the worker lying to me I will not be back. 7:50pm at the speaker and told they were closed (seems to be a common problem from other reviews left here) after taking the cars in front of me order and 4 other cars waiting for their order. Then the worker hung up on me after giving me corporates phone number. Then she lied saying the systems had been down for 3 hours, they were out of roast beef and the only thing that could be served were drinks. But I see the last customer leave taking a bite of a roast beef sandwich. She also said she was sorry that I felt I needed to have my order taken. Isn’t that your job working at a restaurant? HORRIBLE!

Second time in two days I walk past the four foot dining room now open sign to get to a locked door and then at 740pm get told we’re currently closed at the drive thru with multiple cars in front of us getting their order taken. Look we all knew with McDonald’s next door closing there would be longer waits everywhere else in town but to be closed early and be told we’re short staffed shows they did not prepare for the higher volume they had to know they would be getting.

The rudest staff I've ever encountered I asked a simple question about their hours and the Manger took offense and explained her schedule to me, lady if it's that bad find a better job they only are open from 11 to 8 which isn't advertised anywhere but how dare me ask a question and be verbally attacked by the staff