Chipotle Mexican Grill

I don’t leave negative reviews very often because I understand that things can happen and mistakes are made. Unfortunately this location is consistently bad enough to the point when I can count on them messing up an order, not having ingredients, or just being rude. I have had nothing but terrible experiences with this location for the past six months. I’m not sure if it is a management issue or what, but it seems like only one or two of the workers ever know what they are doing. One of my recent trips they didn’t have white rice (was told it would be a 35 min wait because “they just hadn’t made it”), no steak (same reason), no fajita veggies and their drink machine had no carbonation and no sweet tea. I’ve had them serve me EIGHT chips (I counted) and when I complained they said it was because they ran out of chips… but still charged me full price of course. I’ve been standing in line ordering and asked for lettuce while looking at the lettuce on the bar and they have told me “only online orders” The app is never updated. Today I arrived at the location and they were out of cheese, fajita veggies and guacamole. It’s not that I have had a bad experience here, it’s that it is consistently TERRIBLE spanning the past six months to a year. Will be driving to the next closest location from now on because I refuse to give them any more service.

The food was cold and the place was filthy. It wasn't even late in the afternoon. I in came right after they opened, so the filth was left over from the day before. You can see from the pictures the filth on the wall I had to look at while I was eating, including an unidentified object clinging for its life to the wall.

I’m at vegetarian and meat makes me extremely sick and they put meat in my food. The 17ish year old boy white lightish brown/ blondish hair worker working at 5 today on 6/11 was yelling at every customer/ grub hub person who walked in. Was just so mean to everyone for no reason. Even the ticket says vegetarian bowl.