Charleys Cheesesteaks

I work in the mall and I do the online orders and never get them at the promise time. Always 10-15 minutes later or by the time my lunch is over. I always order my food before I clock out for lunch. They will make the entire mall's food before the online pickup. Today I checked back 5 times as well as my boyfriend for our food. The first time I stood there for 5 minutes while the GM stood there and looked at me. He didn't ask me what I was waiting for. The lady who usually makes my food and knows my order said it wasn't done. I went back up to check again. The GM finally asks if I was the online order. I told him yes but I just checked 3 minutes ago with the lady and he tells me it's been done. So they wasted my lunch and didn't get me my food until after the promise time and after I had to clock back into work. WASTED MY LUNCH AND MONEY SINCE I DIDN'T GET TO EAT! The GM is also rude and wanted to stay it was ready the entire time when I sat there and watched them makes everyones order. The GM needs to get his act together!! 🤬

It's a pretty good treat to get once in a while. Good food and the gourmet fries are worth the extra bucks. Stay away if you see an older Mexican lady at the register, she is totally incompetent at her job and makes the process from ordering to waiting a lot longer than it needs to be. Best possible time to come in my experience is late afternoon.