Dunkin'
3201 Macon Rd, 31906 - Columbus
Recommended by Sluurpy:
2021
Updated on
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
56/100
Data Completeness
56/100
Verified Dish
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📷 Photos (10+)
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Photo 1 / 10
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Google Reviews
409
Google reviews
Had me and one other car in the drive thru, took me 15 mins to get a shake and a grilled cheese. the grilled cheese was soggy end the shake was packed with ice and just watery. Absolutely dreadful experience would not recommend.
Google
I come to the Macon Rd Dunkin' when I'm in town for business. The staff are always nice. Today I did not get the coffee I had ordered and didn't realize it until I was too far to turn back. When I called the store, the gentleman was super nice and apologetic and made arrangements to correct the issue. I will continue to stop by on my next visit! Be sure to drop by when you're over that way!
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Google
I walked inside and there was nobody up front to take my order for 5 minutes. I saw so many staff members and not one was placed up front to take care of customers promptly. Refilling donuts should not take priority over helping customers. I ordered a caramel machiatto and it tasted like pure sugar and syrup. As if it was sprinkled with coffee. Just terrible. My bagel was supposed to be an everything bagel but was I was given plain. It was hard and tasted like it was left out and old. This store is in dire need of a manager that can better direct staff. Everytime I go to this location, it is a disappointing experience.
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Google
The absolute worst Dunkin I’ve ever been to! I travel between Georgia and Tennessee for work and have never got such a bad order. The staff need to be retrained and definitely follow the proper way to make people’s coffee.
Google
I ordered and paid for avocado toast with bacon bits while on my way to work. I got an untoasted, unappetizing, cold piece of bread with avocado mixture smeared onto it with no bacon bits. I will not be returning. I could have spent the same amount of money and gotten something decent from the Panera bread across the street. Duncan used to be good but not anymore it seems.
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Google
If I want anything prepared properly, it has to be after 2pm. That morning crew doesn’t care about your order and will give you what they want you to have. It’s a headache!!
Google
I love the coffee and Baskin Robins icecream. But the bagels and donuts suck, and the new employees keep handing out just anything. How is there mint chocolate in my cotton candy icecream? There was also a gummy bear in it. I hate mint chocolate, by the way.
Update : I tried again. No greeting... Employees were arguing with one another. I left.
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Google
When I told them "light ice" they put even more ice than the original even though we come and get the same thing everyday. The staff makes my everyday order different even though i order the same thing.
Google
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