Sonic Drive-in

I ordered a number 5… a toaster BLT. I received regular white bread untoasted. Also my bacon was burnt. No apologies, no nothing. I waited 20 minutes for my order and asked for a refund, he refunded the whole order. I only wanted to blt refunded! I gave him the food back. Everytime I come to this location, the employees seems to have a great time laughing and joking inside, but fail to let the customer know that the order will be a little off! I don’t deserve burnt bacon, this looks like something that shouldn’t be served

Most of my experience with eating at this Sonic location (Manchester Expressway) has been good. But tonight I ordered on the app and received a Sonic Crave double cheeseburger with nothing on it but meat and cheese. I only asked for no pickles. There is no ketchup, no mayo, no signature sauce, no anything on this sandwich. I'm highly disappointed because this sandwich isn't cheap, I was cheated, and should have spent my money elsewhere. I won't be returning to this location.

This is the worst sonics in the history of fast foods!!!!! Whenever I order ahead and I go to the drive thru, they will say that I need to go to a stall. Then when I go to a stall, they I have to go to the drive thru. This is craziness! Then they say I can't change my drink order because they don't want to even though the option for a certain flavor isn't online. Then when they don't have something, they are willing to change it because they don't want to give a refund.

Who ever the girl is that was taking orders at 6:50 pm on may 14th needs to be fired . She was extremely rude . I sat at the drive thru speakers for 30 min meanwhile cars were pulling in behind me and having to wait just as long as me . Did not answer the speaker not once . I tried to pull up to the window she started at us and continued to spray a cleaner all over the place not caring about what food or drinks iui t was getting into . She has the worse attitude . I still gave this location the benefit of the doubt and pulled into parking to still order and try to spend money with them when I pulled in from leaving the drive thru the same lady answered the speaker you could tell cause her attitude on the speaker matched the attitude her face had when I pulled to the window for assistance. She is just over all a horrible employee and if you dont want your job quit . You dont treat customer bad cause you hate the the job YOU signed up for . Pathetic if you ask me . Won't come here again. Definitely not worth it . Over priced for attitude . Nah I'm okay I'll drive further to a different sonic for better attitude and better assistance. This location has gone completely down hill .

I wish I could give e no stars. Our food was just sad. The grill cheese had almost NO cheese on it there was a strip about 2 ins wide in the center of the sandwich. We had to ask them to make the slushies over twice cause she kept giving us the wrong flavor. It was truly sad. I'll never go there again.