Popeyes Louisiana Kitchen

Visited with some out of town friends on a Sunday afternoon, first time I've ever been to a Popeyes, and I was pleasantly surprised. The counter service was decent, prompt & efficient, my first time order of chicken nuggets was surprisingly tasty, and the biscuit that came with the order was warm & tasty as well. My guest whom accompanied me ordered a four piece box, and indicated the chicken was tasty & "meaty" and just as they enjoyed it, so over all a positive experience.

Had my family come visit and there were many of us which prompted us to attempt to buy the 16 piece which was clearly on the menu. When we started to order they stated that was no longer on the menu and they don't serve that. So then why is it on your menu????? X it out, put a paper over it or something!!! Definitely lost my business

This has to be the WORST fast food establishment in Columbia. I have made a mobile order 2 weeks in a row to either not receive my food at all or receive the wrong food. They have no kind of customer service skills & you have to wait at least 30-45 minutes every time you go in the drive thru line. I understand that everyone is short staffed, but this has been going on since the restaurant opened. Someone needs to help them get some better training.

I love popeyes chicken...but this location needs a bit more training on cleaning the chicken before cooking...there were huge feather on the wing...not even sure where they get their chicken, but seems the bought bitty wings and legs because they were so small and replaced the breast with turkey breast because they were huge. Not a fan of this location

Stopped by after work to grab some grub for the family today. Been here plenty of times. Went in and was shocked 😮 to see the menu board was not working. The restaurant is clean and the Staff was pretty friendly with great attitudes and welcoming smiles. Food was great and delicious!!! Will come back again, for sure.

One of the most dreadfully long drive thru experiences I have ever had. After paying and getting our drinks (no straws given) we were asked to pull up to the white line ahead of us. We watched as over a dozen cars behind us were served. We had only ordered two chicken fillet sandwiches. We waited over half an hour for them before I called to check in on the status of our order. Whoever I spoke to on the phone reassured me we hadn't been forgotten about and that the fillets were coming up right in that moment. The buffalo ranch sandwich my partner received had a comically small chicken fillet on it that was overcooked and leathery. We also had no napkins given to us.