Waffle House

Excuse the butter but I see better waffles made in other places. This waffle looks soggy and uncooked doesn’t tasty enough to eat. The waitress that attended me had such a attitude that I couldn’t explain. She would be nice to others except the people she wanted to be around with terrible service just work on your attitude.

Came to Waffle House on Two Notch rd by the gas station because my nephew wanted Waffles. I hate the place because it don’t see as though it’s enough people working to help the people. My nephew decided he didn’t want to go in so I called the order in the lady in there answers the phone while I’m sitting in the parking lot tells me to hold. Now I’m waiting on her on the phone looking in building while starting doing other things while im on hold people coming in she takes their orders. She grabs bags playing with them. Meanwhile I’m still on hold looking at her not picking up the phone. Its not packed to point where I should be on hold for 10 min. This very unprofessional and no customer service experience. She finally comes to the phone while I’m walking in the building. Really. I hate these places. I will go to the grocery store next time for waffles. Oh and I realize the girl charged me for an extra meal I didn't ask for. I was Wondering while my bill was 29$ for a bacon steak cheese melt, waffle egg and two sausage patties. I cant.

Pickup only. NO DINE IN!! Won’t ever stop here again. They had atleast 3 employees. One was working the grill. The other two were sitting at the bar. I decided to find somewhere else and went to the Arby’s in Love’s about 10 miles down I-20. They only had 2 employees and were still able to run an open dining room, carryout and drive-thru. The entire restaurant was spotless and my food was amazing! Thanks for being so bad Waffle House that I found the best roast beef sandwich I’ve ever had.

Okay so came for a treat for my daughter after stressful doctor appointment. Had open interviews @ this location, greeting started fine, menu had what I hoped was mayonnaise on it, very dirty on every surface. Needless to say our waitress was incredible and positive, Crystal! I watched as 2 other female employees were on a live social media call for all customers to see, not working at all and actually making it harder for our waitress to do her job correctly, at on point coffee pot ran over and all one of the women did was say out loud Crystal "look what you did", she did not help in any way but proceeded to be on live social media, as Crystal again appeared to be only one working on our end by front windows, They had phone set up on back counter by waffle makers and the proceeded to move to cash counter where when I went to pay these same 2 women did not move so I could pay but continued on social media live chat. The man doing so called interviews did not care at all, he was having very personal conversations with same women, who in my opinion because I have managed 13 Starbucks stores, could have been cleaning every corner of that place. You need a total overhaul @ this location. Work is not a social event for your fun and personal enjoyment. Needless to say I thanked Crystal for her care and her professional conduct, I myself would not have kept my cool, I told her to keep up the good work and don't let what is happening around her affect how she handles herself, I see her hard work in a mess of unmanaged people, and God sees her! Thank you Crystal, I am sorry you obviously go through this daily.