7-eleven

I put gas this morning was a horrible spot alot of tweaker walking to and alley all around the back of 7-11 lord knows having or doing what should be further investigated by the Federal government... also they have a small building watching EVERYONE AT THE GAS STATION? IN FRONT OF THE CYLINDER HEAD SHOP THATS NO SECURITY

THIS 7-11 has been my home store since early 2000s... Although the midday and night shift employees tend to change frequently, the early morning shift is ON LOCK! Gaby has been running THIS store since my first experience and SHE should be an owner. She is the most efficient in every aspect of the operation, from 5am-4pm. If she EVER leaves, I WILL take my business elsewhere... Maria is her copart on that shift and SHE works just as hard... They need to be recognized for their dedication! Thank you ladies for making it home for me 😊

I paid for $60.00 for Gas. Then Immediately walked outside and the pump would not turn on. I went back in to ask why? The clerk told me that I only have 3 minutes to get outside and begin pumping. She further said that the $60.00 would be refunded... but she does Not know when! She then said that IF I wanted gas I would have to pay AGAIN AND RUN outside to pump. Well I was on empty, I have a diesel truck and there was no other station near by. At any rate I am still waiting for the refund. NO ONE ANSWERS THE PHONE. I WILL BE CALLING AND REPORTING THEM TO THE BBB.

I recently walked into this store and heard a loud conversation between an owner/ mgt and employee, in which the employee was being cussed out. I felt sorry for the employee , and angered towards the owner. I spoke with the owner, asking why she would be cussing and yelling in the store with a customer in the store? Her response “ I’m sorry I didn’t see you there “ and that that’s is how they talk ? What kind of business would act this way? A terrible one! I’ll get my items elsewhere from now on. Definitely not Deserving even the one star, it’s seems I must give one to share this review.

We are contacting the Better Business Bureau. We should have done this months ago. About 2 or 3 times a week this location is chained from the inside with the same note (system down). The lazy management/employees need to go. This is not right. Either get new management and better customer service employees to be open 24/7 LIKE YOU ARE SUPPOSE TO BE or shut it down until you can.

Worst customer service ever ! I simply asked about why I was being charged so much and habib or whatever the hell his name was couldnt even explain why he was just saying they were different brands and that's it when I could clearly read what the sign of the deal said. And the managers in the back not doing nothing or saying nothing !! CUSTOMER IS ALWAYS RIGHT !!! Learn your merchandise and get your attitude right or get a different job !