Sweet Frog

Sweet Frog used to be awesome. Unfortunately my experience yesterday was far from being good. There were only 6 choices of flavors none of which were the best. I asked the employee what was going on and she said they were having a lot of trouble getting their product in and had already had to close 2 stores. It's horrible when prices go up so high that small businesses end up facing going out of business. This does not reflect on Sweet Frog but on inflation caused by current government.

This is the most ghetto sweet frog I've ever been to.... and it was dirty inside and outside.... I understand you can't control the types of customers but you can make sure the store is clean... the man stood behind the counter watching everybody instead of coming out and cleaning the floors and tables that were dirty.

Hours online showed open at 12 but when I got there, a sign on the door said open at 3. Change it online. This place is in bad shape. Probably 5 or 6 dispensers were empty with notes on them. The most important thing about this location, twice now I’ve gone strictly for the hot fudge and low and behold, NONE! This time I asked about it and was told it would probably be back the next time I come! Not sure about the management at this place but it’s definitely gone down hill. Half the time if you tried going to this location it was closed for no reason.

Stopped by 7/10 on our way back from Myrtle Beach to Maryland. I’m surprised this store is still open. They have 14 ice cream/yogurt dispensers - 3 were mislabeled, 5 were empty, they had no ice cream, no lids for the large containers, BOTH bathrooms were out of order, the place was poorly lit, very dark, their debit card reader was broken. An absolute circus of a store! There is a Sweet Frog minutes from our home and it is leaps and bounds above this establishment. I suppose it all comes down to management. Time for some new leadership!

This is the worst Sweet Frog I’ve ever been to in my life. There are always multiple machines out of order or marked “ new flavor coming soon,” the place is always dirty, toppings are clearly old/stale, and today the cashier was eating her own froyo while waiting on customers. At this point, I just find the entire place repulsive and I will not be back.