Burger King
850 Vandalia St, 62234-4068 - Collinsville
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Google Reviews (8)
Tried the new impossible whopper. It is edible, but I would not choose to order it again over anything else on the menu. On a better note, they delivered my order in under 90 seconds. The facilities are getting run down. It needs an update inside.
Google
I love that the have a vegetarian/vegan burger option. I just wish I could ever order it. Drive through service is non existent. I could literally sit there for hours in the later part of the night, and no one ever takes your order. This happened tonight, but has happened on several other occasions as well. I will sit at the order box 5-7 minutes (or longer) being patient, then even drive up to the window and wait several minutes thinking maybe the speaker box doesnt work. But no one is in sight, and you cant flag anyone down to try and order at window. Hope the get more or better staffing soon, because I would love to be able to get a burger if anyone working there ever did anything after 9pm at night.
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Google
The dining area was FILTHY on Wed. 1.16.19. The manager working the drive thru called me "honey" and "babe." Very unprofessional. Her customer service skilled were the epitome of horrible. The last 3 times I've been a guest she waited on me and the service was horrible. Get it together, please. I was not given a receipt, nor was I thanked when she FINALLY brought my food outside. (I was told to pull around to the double doors)
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Google
Arrived at this BK at 11AM it wasn't busy and it's obvious why. It's filthy. I should've left. Dirty tables and booths not properly wiped off. Ketchup and condiment bar and counter needed wiped bad. During our entire visit none of the staff made any dining room checks. Fries were old and brown like the oil needed changed.
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Went through the drive thru early sunday morning. Quickly greeted and able to order. You can get burgers and fries anytime of day as long as you are willing to wait. We did wait but it wasn't for long. Good BK.
Google
Bad service, manager outside on phone while my order sat. Take out girl had to jump on it and she had enough to do. Know they are not paid much but where is people's pride in their work, no matter how menial? Won't be back.
Google
Saturday morning-10 AM. For some reason McDonald's and Hardee's more packed than normal. Went to Burger King instead. Ah.....piece and quiet!!!! They got our order right and the kids were very polite.
Google
I was extremely pleased with the food and the service. We were served very quickly and amazingly well by Tim and the food was outstanding. I also really liked that we could get burgers and chicken sandwiches and the food was prepared quickly and again, very well. Great experience!
Google
