Starbucks

I wonder if Starbucks added to staff training one of those phone games where you take the order, make the plate, seat other people, and make it back to serve the food b4 the people get mad and leave or clear the table to seat more before they leave.... maybe it would teach staff multitasking skills so your not waiting 20 minutes or so for a cup of coffee

Staff very rude particularly young female, that no one would tell her name, she was very rude, used stars & got Trenta drinks without ice & I question why I didn't get a full cup. She buck up-to window when I asked Barista at window would happen to my drink, she says just because you don't get ice doesn't mean you get more drink. Very rude.

Would have giving this 5 stars but my way time was cosideravly too long. So my niece wanted to experience starbucks. Now granted she is 6 and doesnt like the taste of coffee products but she wanted to go. We hop in the car we go inside because like I said she wantwd the experience. She ordered a caramel frappachino frozen and she saw they had cake pops. She ordered one of those as well. We stood to the side waiting for her drink order. She was given the cake pop right away. She waited a bit before taken a bite. She turns and tells me the cake is too dense. I laugh cause she is 6. After about 10 minutes I walk to the counter to ask how much longer. I was askwd what I ordered and she said ahe would check on it. Come to find out my order had been erased. They took my order again and then we waited a few more minutes for her drink. Needless to say she was excited about her drink with all the whpped cream. When get in thw car and she thanks me for her drink and cake pop. She says, it took a really long time and indeed it did. I think we waited upwards of 20 minutes with no else inside the cafe. So everyone was nice and polite but speed of service was lacking.