Steak Escape Collierville

Very unprofessional. Made it to the restaurant at 11:25am and the doors were still locked. The sign outside said that they would open at 11am. Other customers along with myself stood outside knocking in the door as the Hispanic girl wiped down the tables. We were asking what time will the establishment open and she just shook her head. I then called twice as the guy just watched the phone ring. After I walked to the car they walked outside and locked the door. I asked what time they would open and he said they were leaving and would open at 12. Very unprofessional and I will not return.

Their food is great, but the service is hot garbage. They’re never even open to get food! I checked online and they’re supposed to be open, and upon arriving to the restaurant I see a sign that says “open,” yet the door is locked, the lights are off, and no one is home. This has happened multiple times. The last time I arrived and they were actually open, I arrived at 6:45pm. The restaurant closes at 8pm, but the staff wouldn’t let me order anything because “they’re about to close.” I love their food, but I will not be returning.

Great spot to get a good sandwhich. The meat isn't bad chewy and I have never gotten gristle. The bread has just the right chew and tastes good. Staff is not rude nor overly friendly which is good. The dinning room is a little small so may be a bit crowded during rushes. My favorite is the burbon strak sandwhich with mushrooms.