Pizza Hut

This is the worst place during the evening and night shift. It’s like there all new!!, like they don’t know how to make a pizza or still learning at least. This is the second pizza that I’ve gotten from this location that was under cooked, wayyy to over sauced and wayyy to many toppings. I’ve ordered from this location before during the day and it was done perfectly. But I’m not sure what’s happening during the evening/ night shift when it comes to the quality of the food it’s just horrible.

Please eat elsewhere, Pizza Hut is great but this one is terrible. I placed an order and wanted to ensure they went light on the sauce, easy request right? Yeah, I called over 17 times and not a soul answered the phone. I wasn’t sure of they were even open and when my pizza arrived via third party delivery mind you, it was cold and wrong. I literally started to call an Uber to pick up my DELIVERY, and they have the audacity to ask for tips. Jokes, here’s a tip, if you can take my money then take my order and make sure it’s correct.

Order a pizza at 7:45 pm and never received it. Tracker said pizza should have arrived at 8:30. 9:30 no pizza. Called “store number” and was routed to call center in India back to store 5 times where no one answered. Finally asked for refund and was told that in order to cancel I had to speak with the store that never answered. Never received my pizza and ended filing a dispute with credit card company.

Very disappointed and customer service is horrible first and last time ordering from this place. I ordered a veggie pizza I asked for no mushrooms cause I’m allergic but they still put them on my pizza. I had no cheese at all just dough and onions and olives pizza looked disgusting and the wings I ordered wasn’t done !!!! Don’t order from this place

I ordered a pizza the day of a terrible snowstorm and there were only two people working, and still I received my pizza exactly how I ordered it and it was ready when I picked it up and it was hot, in spite of the nice lady behind the counter being there since 9am and it was 9:30 pm when I picked my order up. I commend her and her coworker for holding down the fort during such a trying time.

Generally, the Pizza Hut experience is good. However, on 12.31.2021, the management failed to be properly staffed. The delays on orders were overwhelming, and the amount of people in that small space (some without masks) was potentially a super spreader event. I hope something is done to better manage holiday hours and busy times.