Wendy's

I stopped in while passing through town. From the appearance of the parking lot and the drive-through it did not seem that it was going to be busy, but it took exceeding long to get through the drive through. There was a customer pulled over in front of the line who seemed to be having multiple issues with her order. When we finally arrived at the pick-up window the young lady who greeted us asked us if we had ordered something that was NOT at all on our order. But alas we were eventually served and surprisingly, the order was correct and good was hot! So at the end of the day that's the single most critical part, but I took away stars for the overall experience of the wait and confusion.

Rude workers and they have no customer service skills. They are slow and very inconsistent. The drive thru late night crew are horrible. They make a person want to get violent. One of them even told me she didn't have a name so I can report her. I don't like posting negative post but I have to report this Wendy's.

It appeared that there was a lack of supervision on the workers. All were moving real slow, taking breaks, sweeping floors and doing anything other than working together and getting orders gathered. The one cash register gentleman seemed to have to take the order and gather all items without help. I was 3rd in line and took 10 mins just to take my order. Meanwhile workers were wondering around and did not appear too interested in helping out during the lunch rush. After my order, the line grew to 5 persons long. This restraunt needs a good supervisor to get things working better.