Some questionable hires, all the older ones: but highly social & clean, as well as prompt & almost polite in illegal employment sieges.
Near by security also was slightly better or better.
Effectively simple, repeatedly successful, every morning. I come here every single day via mobile app order since my job is around the corner. It's always there and correctly made (I send it about 10 mins ahead). On the 2% chance it's not and I ask for it, this team makes it IMMEDIATELY and apologizes with my name and wishes me a good day. Working in a luxury hotel where guest experience is my career and my colleagues come here as well, these consistent efforts and meaningful recoveries are **crucial** to keep the regulars from going to literally any other of the 100+ coffee shops in the Loop.
I placed an order for an assorted dozen, however when I arrived, the gentleman there explained they were all out of the ones I had chosen. I explained I needed some treats to bring coworkers I was meeting the first time (as I work remote) for a good first impression. I kindly asked if he could give me a bag of some small donut holes. I will tell you, this gentleman, wished I had gotten his name, went ABOVE and BEYOND in customer service. He gave me half the what was on the rack and THEN some. I was IMPRESSED and AMAZED by his generosity. I hope his supervisor reads this service, you need to give him a raise or make him a manager, he KNOWS how to make things RIGHT. THANK YOU for making my night and helping me have a great first impression with my managers and colleagues!
This location on Lake between State and Wabash. Is nice, good coffee, when you ask for extra, extra,extra,extra cream they do provide it. Would be nice if they could carry some milk in their pop/soda fridge. It's all juice, pop/soda maybe just one row would do.
I'm very grateful for this Dunkin donuts the food Is great. By the way you guys have beautiful female employees. I truly just want to say thank you for the service.
My favorite Dunkin' to visit before work. The staff works fast and the coffee is always hot
They were out of small cups and option was I could pay for a medium when I don't ever drink medium size coffee. They changed these ladies order and then got upset when the lady asked why they didn't tell her they were out of vanilla syrup or hadn't "unpacked it". They acted like she was in the wrong. The girl handed her the drinks like take it or leave it
Fast service....I just wish they'd learn to speak!
The service was Awesome Kortney paid alot of attention to specific details ..My hashbrowns were thee best anywhere ...Come on guys check em back out
Foos came quick service was 👍 👌
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